Bagel Sous

About PopUp Bagels

PopUp Bagels is not just a bagel company, we’re a cultural movement. Our stores are small, our vibes are loud, and our energy is contagious. From signature neon and iconic bullhorns to our “Not Famous but Known” mirror, we’ve reimagined not just how a bagel is created, but how it’s enjoyed: Grip, Rip and Dip! With a cult-like following, massive social presence, and unparalleled collaborations with top companies, partners and Brand Ambassadors PopUp Bagels is defining a new food lifestyle brand.

We keep things simple, but we do them really, really well. And our customers agree.

The Role

As a Bagel Sous, you’ll help turn great ingredients and great teamwork into an amazing guest experience.

• Master the craft: Learn and confidently execute every Bagel station, recipe, and kitchen process while maintaining our high culinary standards.

• Lead by example: Bring positive energy to every shift, help lead pre-shift meetings, and keep the team motivated, organized, and on track.

• Help your team rise: Train teammates on stations, seasonal recipes, food preparation, and operating standards so everyone has the tools to succeed.

• Keep things running smoothly: Partner with your Bagel Chef to manage prep lists, inventory, waste logs, team deployment, and breaks.

• Own the shift: Help open and close the shop, follow checklists, communicate clearly, and make sure tasks get done right and on time.

• Make every order count: Keep food presentation, quality, and order accuracy on point for walk-in, pickup, and delivery guests.

• Bring solutions, not problems: Help resolve guest concerns, troubleshoot digital ordering issues, and flag equipment maintenance needs.

• Keep it clean and safe: Follow all food safety standards and health department requirements to help maintain our minimum “A” letter grade.

• Jump in wherever needed: Great leaders never ask their team to do something they wouldn’t do themselves!

YOU WILL

• Demonstrate correct culinary standards, warm hospitality, and a great attitude.

• Train fellow teammates on each station, seasonal recipes, kitchen standards, and procedures.

• Work alongside your Bagel Chef to manage prep lists, waste logs, and food inventory.

• Delegate work appropriately to the team and follow scheduled deployment and breaks.

• Successfully open and close the restaurant using the checklists and thorough communication.

• Lead Pre-shifts and contribute to the Chef’s agenda.

• Ensure that food presentation and order accuracy are met for all walk-in, pick-up, and delivery orders.

• Create solutions regarding guest concerns, digital ordering, and equipment maintenance.

• Help to maintain a minimum standard “A” letter grade by following the Department of Health and PopUp Bagels food safety standards.

• Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

WORK PERKS

• Opportunities for GROWTH in a TEAM environment

• Leadership Development

• Competitive Pay: $18-20/hour depending on experience (including tips if applicable).

• Paid Time Off

• Complimentary PopUp Bagels and Schmear every day.

YOU HAVE

• 1+ year of leadership experience in a restaurant/hospitality environment.

• Food Safety Certification

• A desire to create exceptional employee & guest experiences.

• An eye for detail and solving challenges.

• Excellent communication skills, both verbal and written.

• The willingness to roll up your sleeves and pitch in wherever necessary.

• A desire for growth in our restaurants.

• The ability to perform the physical requirements of the position (frequently lifting up to 25 pounds and occasionally lifting up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations.

Additional Role Note

The duties of this position may change from time to time. PopUp Bagels reserves the right to add or delete duties and responsibilities at the discretion of PopUp Bagels or its managers. This job description is intended to describe the general work level. It is not intended to be all-inclusive.

PopUp Bagels is proud to be an Equal Opportunity Employer. We do not discriminate based on race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under other protected statuses or any other characteristic as protected under applicable federal, state and local law.

PopUp Bagels conducts pre-employment screenings in compliance with local, state, and Federal laws, and utilizes eVerify to confirm U.S. Employment eligibility.

INDBOH