Bakery Associate

We are seeking a friendly, energetic Bakery Associate to serve as the face of our bakery. The ideal candidate thrives in a fast-paced environment, loves interacting with people, and takes pride in presenting our baked goods beautifully. You will welcome customers, handle transactions, and maintain a clean, inviting front-of-house.

Key Responsibilities

Customer Service & Sales

• Greet customers warmly as they enter the shop and offer prompt assistance.
• Answer questions clearly regarding ingredients, allergens, and flavor profiles of baked goods.
• Suggest complementary items to increase overall daily sales and promote specialty products.
• Take accurate orders for custom cakes, catering, or advance pastry boxes in person and over the phone.

Point of Sale & Transactions

• Operate register systems efficiently to ring up cash, card, and mobile payments.
• Count cash drawers accurately at the start and end of your scheduled shift.
• Issue correct change and receipts to customers while keeping the checkout area moving.

Merchandising & Shop Upkeep

• Package baked goods carefully using boxes, bags, tissue paper, and custom labels.
• Restock display cases continuously to keep items looking fresh, full, and appealing.
• Maintain pristine cleanliness by wiping counters, sweeping floors, and washing display glass regularly.
• Brew fresh coffee and refill drink stations, sugar, lids, and napkins throughout the day.

Skills & Qualifications

• Experience: Previous retail, barista, or restaurant guest service experience is preferred.
• Communication: Exceptional communication skills with a polite, helpful, and positive attitude.
• Basic Math: Ability to calculate totals, tax, and change quickly without errors.
• Physical Stamina: Ability to stand, walk, and lean over counters for an entire shift.
• Detail-Oriented: Precision in writing down custom order dates, names, and design details.