Bakery / Cake Decorator

**Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store**

• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products**
• Offer product samples to help customers discover new items or products they inquire about; prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment**
• Recommend bakery items to customers to ensure they get the products they want and need**
• Check product quality to ensure freshness; review sell by dates and take appropriate action; use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines**
• Decorate cakes, pastries, cupcakes, cookies and other bakery items**
• Label, stock, sign, and inventory department merchandise**
• Report product ordering/shipping discrepancies to the department manager**
• Understand the store's layout and be able to locate products when requested by customer; stay current with present, future, seasonal and special ads**
• Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory**
• Adhere to all local, state and federal health and civil code regulations**
• Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed**
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management**
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair**
• Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud; notify management of customer or employee accidents**
• Must be able to perform the essential job functions of this position with or without reasonable accommodation**

** **