Bakery Clerk

Summary:

To provide quality customer service by producing all bakery goods and other related products in an efficient manner within store policies. Proper performance of the duties and responsibilities of this position is necessary to satisfy customers' needs and expectations.

Essential Functions:

• Performs duties in a safe and efficient manner.

• Greets and waits on customers. Slices, packages, and prices products.

• Recognizes and reacts to customer demands.

• Takes Bakery stock to storage or shelf areas.

• Keeps all Bakery ingredients or merchandise rotated in accordance with store policies and product code dates. Always uses the oldest products first (first-in, first-out).

• Prepares all baking products and scratch baking mixtures in accordance with department procedures and recipes.

• Assists finishing layer cakes, pastries and specialty cakes as necessary.

• Loads and unloads the oven (s). Uses proper temperatures and duration to bake goods in accordance with department procedures.

• Assists in building the department displays for maximum sales and turnover and is able to maintain them.

• Assists in ordering and maintaining inventory control of ingredients and supplies.

• Assists in the receiving and unloading of merchandise. Checks product for quality, counts, and conditions.

• Takes care of damaged and spoiled products according to department procedures and assists in controlling the level of these goods.

• Maintains shrink logs daily and reacts to excessive shrink.

• Performs price checks as requested.

• Participates in training activities to increase personal skill levels, to improve overall department processes and customer service.

• Maintains general housekeeping and a regular sanitation and cleaning program that meets the standards established by the department and all applicable health regulations.

• Meets the physical requirements to perform the job functions listed above.

• Provides light supervision and training of other associates when assigned.

• Performs other duties as assigned by the department head or other management personnel.

Education/Experience

• High School Diploma or GED preferred but not required.
• Previous Baking experience preferred but not required.

Competencies:

• Friendly
• Good customer service skills
• Good communication and listening skills.
• Ability to follow directions.
• Attention to detail.
• Ability to lift up to 50 lbs.
• Ability to bend, stoop, and reach.
• Ability to stand for extended periods of time.