Bakery / Deli Manager

Department: Bakery/Deli

Reports To: Store Manager

FLSA Status: Exempt

Job Summary

Oversees the Bakery and Deli departments, supervising staff, ensuring quality products, and achieving sales and profit goals while delivering excellent customer service.

Key Responsibilities

• Hire, train, and supervise bakery/deli staff.

• Plan, schedule, and direct daily production and merchandising activities.

• Order, receive, and inspect products and ingredients for quality and accuracy.

• Ensure compliance with food safety, sanitation, and OSHA regulations.

• Maintain accurate records, reports, and department paperwork.

• Meet or exceed sales, margin, and labor goals.

• Perform any duties within the department including baking, frying, slicing, decorating, and customer service.

Qualifications

• Previous supervisory experience in bakery/deli or foodservice required.

• Strong leadership and communication skills.

• Knowledge of food safety standards and compliance requirements.

• Ability to manage budgets, scheduling, and merchandising plans.

Physical Requirements

• Stand/walk for extended periods (up to 8 hours).

• Lift/move up to 50 lbs regularly.

• Work in hot/cold environments.

• Frequent bending, reaching, and repetitive motions.

Scheduling Expectations

Varied schedule including early mornings, evenings, weekends, and holidays.

Success Indicators (KPIs)

• Sales and profit goals achieved.

• Labor costs maintained within budget.

• Food safety and sanitation audit scores.

• Customer service feedback.

ESOP & Ownership Culture

As an employee-owner, this role models pride of ownership, treating customers and company assets with care. Employees contribute to store success by protecting profitability, preventing loss, and ensuring excellent customer experiences.

EEO Statement

C&K Market Inc. is an equal opportunity employer.