Bakery Shop Assistant

Job Summary
We are seeking a dedicated and enthusiastic bakery team member to join our team. We have 3 shops in Walton on Thames, Addlestone and Hersham. The ideal candidate would be able to work in all 3 locations at times and will be responsible for providing friendly customer service, preparing fresh food and ensuring a positive experience. This role requires an ability to switch between customer service, food preparation and cleaning.

A supervisory role would be preferred if you have some experience.

Duties

• Respond to customers quickly and politely as they enter our shop.
• Provide information about products and services, ensuring customers are well-informed.
• Take customers orders, prepare their order and take payment.
• Upsell additional products or services when appropriate to enhance customer satisfaction and to sell our fresh products.
• All cleaning, washing up and clean as you go is all part of the role.
• Answer the shop phone in a polite and friendly manner.
• Collaborate with other team members and management to ensure a smooth running shop, bakery and business.
• Complete daily food safety checks

Requirements

• Proficiency in English is essential.
• Early morning shifts from 6am will be required.
• Shifts change weekly depending on staffing needs but generally shifts are scheduled between 6am and 5pm Monday to Sunday.
• Excellent verbal skills enabling great team work and customer service.
• Previous experience in a customer service, bakery and food preparation is advantageous.
• Takes direction well from other team members and management.
• Familiarity with upselling techniques is a plus.

If you are a motivated individual who would like to come and work with us, we encourage you to apply for this rewarding position as a Customer Care Assistant/Supervisor.

Job Types: Full-time, Part-time

Pay: £12.81-£13.51 per hour

Benefits:

• Discounted or free food

Experience:

• customer service: 1 year (preferred)
• Food preparation: 1 year (preferred)
• Bakery: 1 year (preferred)

Work Location: In person