Bakery Supervisor | Landers Naga

About the role

The Bakery Supervisor is responsible for managing the day-to-day operations of the bakery and for attainment of sales target of the bakery section through effective efficient production planning, item display and proper manpower scheduling, quality control, and member service. The bakery supervisor ensures that all bakery products meet the company's quality standards, and that the bakery operates efficiently and profitably. The Bakery Supervisor is responsible for ensuring that all health and safety regulations are followed.

Key responsibilities

• Oversee daily bakery operations, ensuring production schedules are met and that products are of high quality
• Manage inventory levels, including ordering ingredients and supplies as needed, and ensuring proper storage to maintain freshness
• Supervise and train bakery staff, including bakers, decorators, clerks, and support personnel
• Create and manage staff schedules to ensure adequate coverage and operational efficiency
• Conduct performance evaluations and provide feedback to staff, addressing any issues or concerns
• Ensure that all baked goods meet the bakery's quality standards and comply with health and safety regulations
• Implement and maintain hygiene and cleanliness standards in the bakery
• Address customer inquiries and complaints in a professional and efficient manner
• Monitor and manage the bakery's target, including controlling costs, losses, wastage while maximizing profitability
• Prepare and manage financial reports, including sales, expenses, and profit margins

About you

• Bachelor's degree holder of any field (field of Food Industry, Business Management, Retail Industry, or related field is an advantage)
• At least three (3) years' experience in related industry (food, retail, business)
• Ability to administer/supervise group of personnel
• Intermediate knowledge and skills in Microsoft Office applications (Word, Excel, PowerPoint)
• Proficiency in all aspects of baking, from preparation to production, and knowledge of a wide range of products
• Strong leadership skills to manage, train, and motivate a team of bakers and assistants
• Effective verbal and written communication skills to interact with staff, customers, and suppliers
• Thorough knowledge of food safety regulations and the ability to ensure the bakery follows proper hygiene and food handling practices
• Proficiency in using and maintaining bakery equipment like ovens, mixers, and proofers
• Familiarity with inventory management systems, sales report, production planning, scheduling systems