Bank Support Worker

Job Purpose

To provide high standards of nurturing and therapeutic care to children living in the home who have experienced traumatic life experiences to help them reach their full potential. The home works with the Resilience Framework. Training is provided and all staff are expected to work to this model.

Main Duties and Responsibilities

Caring for the children/ young people
To strive to build positive relationships with each child/ young person at the home.

1. To promote inclusion and equal opportunities for all and challenge any behaviour or practice which discriminates against any child/ young person, colleague, or other individual on the grounds of race, religion or belief, disability, age, gender, gender re-assignment, marriage or civil partnership, pregnancy or maternity, sexual orientation, or any other perceived difference.

2. To value and nurture each child/ young person as an individual with talents, strengths and abilities that can develop over time.

3. To take an interest in all aspects of the young person’s life, health, and well-being; and to ensure that individualised needs are met.

• To treat each child/ young person with dignity and respect.

• To help each child/ young person to express their views, wishes and feelings; and advocate for each child/ young person when needed.

• To contribute to ensuring that key stages in the stay of a young person such as admission and discharge, are managed properly with sensitivity.

• Where appropriate, and as agreed with Management, to offer on-going contact or support to young people that have left the organisation.

• To support each child/ young person’s therapy (facilitating appointments, assisting with homework, encouraging discussions, and practicing therapeutic strategies) as required.

• To support children/ young people to enjoy and achieve both at home and within the local community.

• To promote development of positive relationships with peers and adults (at the home, within families, and in the community).

• To actively promote and support each child/ young person’s education, training, or employment.

• To help each child/ young person to develop resilience and skills that prepare them for adulthood.

• To support and encourage children/ young people to participate in decision making and planning of their futures.

• To contribute to cleaning and maintenance at the home and ensure that the children/ young people are supported in all domestic aspects regarding their personal space and the communal areas of the home.

• To ensure that health and safety regulations are complied with including environmental health and fire regulations.

• To ensure that the home environment is maintained to promote a sense of order, safety, and well-being, as well as a sense of pride.

• To report immediately to management any major structural problems with the house.

• To maintain the vehicle in a safe condition, encouraging staff and children/ young people to take good care of this.

Safeguarding & Child Protection

• To recognise, respond, record, and refer any safeguarding concerns in line with the home’s Safeguarding Policy.

• To work in line with each child/ young person’s risk assessment and behaviour management plans.

Training, Supervision & Development

• To promote the philosophy and objectives of the organisation.

• By the relevant date to have attained the Level 3 Diploma in Leadership and Management for Residential Childcare; or a qualification that the registered provider considers to be equivalent.

• To undertake any other training and professional development as directed by the registered provider.

• To have good working knowledge of and comply with the Children’s Homes Regulations 2015; the Guide to the Children’s Homes Regulations including the quality standards (April 2015); and Working Together to Safeguard Children (2018).

• To engage in monthly supervision sessions with the named supervisor; and to use supervisions for self-reflection of practice, reactions, and triggers.

Communication

26. To record any incidents in line with the home’s Incident Reporting Policy.

27. To participate in Home Meetings and Team Meetings and participate in CLA Reviews/ PEP Meetings/ Professionals or Planning Meetings as required.

28. To deal with email and telephone enquiries as required.

29. To maintain a professional liaison and co-operate with external agencies e.g., Local Authorities, YOS, doctors, hospitals, police, consultancy staff and others concerned with the welfare of the children/ young people.

Administration

• To contribute to children/ young people’s placement plans and risk assessments.

• To maintain the children/ young people’s care files, as directed by management.

32. To maintain accurate records; and ensure that all records held within the house are signed, as per legislation requirements.

• To apply the home’s Statement of Purpose.

34. To contribute to report writing as required.

35. To sign any measures of control, discipline, or restraint for the home.

36. To manage any financial transactions for the home as directed by the Manager.

Other

37. To participate in the general activities of the home and to use any personal skills you may have to maximise opportunity for each young person.

38. To work flexible hours in response to the needs of the young people and sleeping in duties on a rota system.

39. To carry out any other duties that may be reasonably requested.

Job Type: Full-time

Pay: From £13.80 per hour

Benefits:

• Company pension
• On-site parking

Work Location: In person