Bank Support Worker

Bank Support Worker –Keynsham BS31 2JQ

Helping People to Live their Best Life

About the Service

Hillsborough House is looking for caring, motivated people to join it’s team of bank support workers in Keynsham. If you’re passionate about helping others live fulfilling, independent lives, we’d love to hear from you.

Hillsborough House is home to 14 individuals aged between 30 and 80 who have learning disabilities or a dual diagnosis. Individuals have varied abilities and needs; some people have physical health needs, communication difficulties or may present with a level of complex needs.

We believe in a person centred approach that focuses on each individual’s unique goals and abilities to promote independence and enhance wellbeing. We are focused on creating an environment where people are happy to live and lead fulfilling lives.

Individuals require support with day-to-day living skills to build independence, maintain structured routines, and engage in meaningful activities. Full training is provided to staff to ensure active support is delivered in line with the people we support needs and preferences.

About the Role

As a Bank Support Worker, you’ll be empowering adults with learning disabilities and other support needs to live with dignity, choice and independence. Every day will be different, and you’ll play a key role in helping people shape their own lives and experiences.

Your responsibilities will include:

· Supporting individuals based on their personal needs, including learning disabilities, physical health, or mental health

· Providing guidance & encouragement through physical & emotional support

· Assisting with personal care, domestic tasks including cooking and cleaning and maintaining a safe, comfortable home environment

· Maintaining and helping with health care needs, including accompanying people to routine appointments or administrating medication

· Keeping accurate electronic records and contributing to personalised care and support plans

· Communicating effectively and respectfully with service users, families and external professionals

· Working in line with Freeways’ values, policies and procedures

Whilst this is a zero-hours contract, flexibility and availability is key in this role; it requires people who are able to cover regular bank shifts, including weekends. Shifts can include early, late or cross over shifts, as well as sleep in and waking night cover.

You will also be required to complete the full Freeways training program, a combination of online, in-house, and classroom learning (typically 5-7 days for classroom courses), within 6 months.

About You

Are you someone who believes everyone deserves the opportunity to live a meaningful, self-directed life?

Are you kind, patient, positive, keen to learn, happy to help others and work as part of a team? If so you will fit right in.

We welcome people from all backgrounds — whether you already have experience in social care or you’re exploring your first role in the sector. We will provide full training and a thorough induction. Whilst not essential, a driving license is preferred.

Benefits

· 28 days (pro-rata) annual leave entitlement (including public holidays), increases up to 35 days (pro-rata) with length of service

· Excellent induction and training programme that exceeds industry standards

· Opportunity to complete the Level 3 Diploma in Health and Social Care

· Prospects for progression within the company - many of our support workers have gone on to become Team Leaders, Assistant Managers, Trainee Managers and Service Managers with us

· Company sick pay

· Company pension scheme

· Life assurance cover of twice your annual salary (subject to rules of the scheme)

· Family friendly/work-life balance policies

· Free DBS check every 3 years

· Occupational health provision

· Employee Assistance Programme – 24 hour access to a counselling and legal helpline

We are an equal opportunities employer and welcome applications from all backgrounds. This role is subject to an Enhanced DBS and Adult Barred List check.

Unfortunately Freeways is unable to sponsor employment of international workers in this role. You will be required to provide evidence of your right to work in the UK.

Please note, due to the high volume of applications we receive, we’re unfortunately unable to respond to each one individually. If you haven’t heard from us within two weeks of the closing date, please assume that, on this occasion, your application has not been successful.

#IND01

Pay: £13.60 per hour

Benefits:

• Casual dress
• Company pension
• Employee discount
• Free parking
• Health & wellbeing programme
• On-site parking
• Paid training
• Referral programme

Work Location: In person