Bank Support Worker

Deliver tailored support to Service Users, in accordance with their support plan, within a supported living setting.
Promote independence and provide support with day to day living.
Working in line with safeguarding procedures, relevant legislation and risk assessments.

Responsibilities

· Safeguard Service Users with mental health needs, at all times and ensure duties are delivered in accordance with safeguarding policies and procedures;

· Raise any concerns relating to safeguarding, to line manager immediately;

· Deliver bespoke support to each Service User, as outlined in the support plan;

· Support may include household duties; cooking; cleaning; booking and attending appointments; accompanying Service Users in the community;

· Supporting Service Users to apply for financial benefits;

· Support Service Users to manage their tenancy agreements and provide guidance when new Service Users move in;

· Explain documents to Service Users, including Service User guide, rules of tenancy, paying bills;

· Encourage Service Users to maintain a healthy lifestyle by maintaining physical activity and a balanced diet;

· Promote community-based activities in line with Service Users wishes, and outcomes;

· Encourage contact with family and friends;

· Support can be varied and is bespoke to each Service User. Expectation is to deliver the best support possible to promote an independent lifestyle for each Service User;

· Maintain accurate daily logs on the CRM system used;

· Ensure all written reports, logs and handovers are done to a high written standard;

· Support with medication administration and recording medication accurately;

· Complete all online training within the timeframes specified;

· Attend all face to face training;

· Enrol and complete any courses which manager has allocated;

· Ensure care certificate is completed within the set timeframe;

· Work in accordance with a shift rota and offer flexibility in meeting the needs of the service;

· Ensure all risk assessments and support plans are read and work is completed in line with key documents;

· Maintain a high level of confidentiality;

· Answer calls and attend to visitors in a professional manner;

· Work in line with the staff handbook; code of conduct and all policies and procedures;

· Any additional duties as specified within the legislation and as advised by the Company.

Pay: £13.00 per hour

Expected hours: No less than 5.0 per week

Work Location: In person