Bank Teller/Customer Service Representative

WELLS RIVER SAVINGS BANKJOB POSTING NOTICE

Teller/Customer Service Representative

Salary Range: $18.00 to $20.00 per hour, depending on qualifications and experience. A higher rate may be offered to candidates with exceptional experience or skills.

JOB SUMMARY:

Provide customer service at the retail level in accordance with bank policies and procedures.

Job Qualifications:

• High School diploma or equivalent
• Preferred to have 1 to 2 years of teller or retail customer service experience
• Ability to perform basic math and money counting functions
• Ability to stand at teller station for extended periods of time
• Basic computer skills
• Reliable transportation and valid driver’s license
• Good verbal and written communication skills

Specific Job Functions:

• Provide routine teller services to customers, including deposits, withdrawals, check cashing, stop payment orders, loan payments, coin, check orders, money orders, Treasurer’s checks all in a confidential manner.
• Maintain teller drawer within assigned limits.
• Balance cash drawer on a daily basis
• Possess thorough knowledge of the branch capture process; scan work efficiently and accurately.
• Open and close checking, NOW, Money Market, and savings accounts, CD’s and IRA’s and service existing customers.
• Demonstrate a thorough knowledge of the Bank Secrecy Act, including Currency Transaction Reporting, and accurately file any necessary reports.
• Help customers with safe deposit boxes, including opening and closing boxes, and providing secure access.
• Promote and explain bank services such as consumer loans, IRA’s, certificates of deposit, safe deposit boxes and money orders.
• Perform ATM procedures, including balance drawer, maintain supplies, process deposits, research customer issues, handle retained cards, and be on call for night and weekend emergency calls.
• Deliver and pick up mail.
• Process night deposit
• Demonstrate knowledge of bank operations, policies and procedures.
• Accept responsibility to stay abreast of all Federal and State laws, and compliance regulations governing the bank in general, and as they pertain to the job function in particular.
• Other duties as assigned.

EXEMPTION STATUS

Non-exempt, hourly position

LOCATION: Wells River, VT Branch

WORK SCHEDULE:

This is a full-time position requiring 40 hours a week including rotating Saturdays (9:00am until 12:00pm)

Wells River Savings Bank is a mutual savings bank with associates working in our seven offices in the Connecticut River Valley. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. We offer an excellent work environment while providing opportunities for our associates to learn and grow.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Work Location: In person