Banking Advisor

Roles and Responsibilities :

• Handle international calls from customers, resolving their queries and concerns in a timely and professional manner.
• Provide exceptional customer service by addressing customer needs, building relationships, and ensuring high levels of customer satisfaction.
• Manage multiple tasks simultaneously while maintaining accuracy and efficiency during call handling operations.
• Identify opportunities to upsell/cross-sell relevant products or services based on customer requirements.

Job Requirements :

• 1-10 years of experience in BPO/Call Centre environment with expertise in international voice process.
• Excellent communication skills for effective customer interaction over phone calls.
• Ability to work in a fast-paced environment with multiple priorities and deadlines.

Call HR 7892301060