Banking Customer Service Representative-s

Here’s a full posting in the same style, without the company name:

Banking Customer Service Representative – CebuReady to Build Your Career in Customer Service?

Looking for a stable opportunity where you can develop your communication, problem-solving, and customer service skills? A Banking Customer Service role can help you gain valuable experience while assisting customers with their financial service needs.

As a Banking Customer Service Representative, you'll assist customers with account inquiries, transactions, payments, and other banking-related concerns while providing accurate and professional support.

Salary & Benefits

• Up to ₱26,000 monthly basic salary
• Performance incentives and bonuses
• Paid training from Day 1
• Continuous learning and upskilling
• Career growth opportunities
• Full-time onsite employment

Qualifications

• High School or Senior High School graduate
• No BPO or banking experience required
• Fresh graduates and first-time job seekers welcome
• Career shifters encouraged to apply
• Good English communication skills
• Basic computer skills
• Good attention to detail
• Strong customer service and problem-solving skills
• Willing to work onsite and on shifting schedules

Your Day-to-Day

• Assist customers with account and transaction inquiries
• Handle payment, billing, and account concerns
• Provide accurate information about banking products and services
• Assist with account updates and customer requests
• Follow security and verification procedures
• Document customer interactions accurately
• Escalate complex concerns when necessary
• Maintain quality and customer service standards

Job Details

Location: Cebu City, Cebu
Work Setup: Onsite
Schedule: Shifting, including nights, weekends, and holidays when required

Start Your Banking Customer Service Career

You don't need previous BPO or banking experience to get started. Bring your willingness to learn, attention to detail, and commitment to providing excellent customer service.

Apply now and take the next step in your customer service career.

Pay: Up to Php26,000.00 per month

Benefits:

• Free parking
• Health insurance
• On-site parking
• Paid training
• Pay raise

Work Location: In person