Banking Operations Associate

We are looking for detail-oriented and customer-focused candidates to join our banking operations team. The role involves handling banking processes, maintaining accurate records, verifying customer information, processing transactions, and ensuring timely resolution of operational queries.

Key Responsibilities

• Handle day-to-day banking and operational activities.
• Process and verify customer/account-related information.
• Maintain accurate records and ensure data quality.
• Follow defined banking processes, SOPs and compliance guidelines.
• Coordinate with internal teams for issue resolution.
• Handle customer or process-related queries professionally.
• Ensure accuracy, confidentiality and timely completion of assigned tasks.

Required Skills

• Good verbal and written communication.
• Strong attention to detail and accuracy.
• Basic computer and MS Office skills.
• Good analytical and problem-solving abilities.
• Ability to work in a process-driven environment.
• Customer-service orientation.
• Willingness to work in rotational shifts, if required.