Banking Operations Senior Representative

Responsibilities

• Analyze and execute the KYC/CDD process by understanding Standard operating Procedures
• Interpret documents related to KYC operations and capture the information into appropriate application
• Adhere to all appropriate and agreed standardized processes and procedures
• Provide narrative in English language to include proper grammar and sentence structure
• Review and keep up to date, and fully abide by the process operational and administrative procedures and ensure process compliance
• Participating in the training programs based on business needs
• Attending team meetings or customer calls

Requirements

• 2+ Years of experience in Banking BPO is preferred
• University degree or equivalent that required 3+ years of formal studies of the Accounting Commerce Graduates.
• 1+ years of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
• Flexibility to work scheduled shifts from Monday-Friday and weekends if required (Comp off shall be provided) 12:00 PM to 10:00 PM or 2:00PM to 12:00 AM
• Ability to communicate (oral/written) effectively in English to exchange information with our client.