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Banking Process

24 days ago

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Important information


Contract type:

Permanent

Location:

Karnataka, India

Work mode:

Onsite

Published on:

28 September 2026

What they need


Customer Service Associate – Banking Process

Company: Teleperformance Global Services Private Limited

Location: 31, Chiranjeevi Layout, Hebbal Kempapura, Bengaluru, Karnataka - 560024

Work Mode: On-site (Full-time)

Work Schedule: 6 Days Working (1 Rotational Week Off)

Salary: ₹20,000 CTC | ₹16,000 Take-Home per month + Allowances

About the Role

We are hiring customer-oriented Customer Support Associates for a leading Banking Process in Hebbal, Bangalore! Freshers are welcome to apply. This role involves assisting banking customers over the phone, addressing queries, and providing smooth, high-quality customer service.

Shift Timings

  • Any 9-hour shift between 6:00 AM – 8:00 PM (Day Shifts)
  • Any 9-hour shift between 6:00 AM – 12:00 AM

Salary & Special Allowances

  • Base Package: ₹20,000 CTC | Approx. ₹16,000 Take-Home per month
  • Shift Allowance: ₹1,200 (Paid once every 3 months)
  • Malayalam Language Allowance: ₹1,800 per month (for Malayalam speakers)

Exclusive Relocation Benefits (For Outstation Candidates)

  • Accommodation Support: 14 days of free stay/accommodation support upon relocation to Bangalore.
  • Travel Support: One-way transportation assistance provided for joining.

Key Responsibilities

  • Handle inbound customer queries regarding banking products and account services.
  • Provide accurate and prompt resolutions following banking process metrics.
  • Maintain complete interaction details in the customer database system.

Eligibility Criteria

  • Education: Minimum 12th Pass / Undergraduate / Graduate.
  • Experience: Freshers can apply (0 to 5 years experience; prior banking experience is a plus).
  • Age Limit: 18 – 30 years.
  • Language Requirements: Fluent English + proficiency in any one regional language: Tamil, Malayalam, Telugu, or Kannada.
  • Skill / Quality Requirement: Versant Level 4.

How to Apply / Contact Us

Ready to start your banking career? Apply directly on Indeed or get in touch with our recruitment team for walk-in interview details:

  • Contact / WhatsApp: 8982874084

Pay: ₹16,000.00 - ₹20,000.00 per hour

Work Location: In person

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