Banking Telesales Officer (Basic+ Uncapped comms!)

Loan Telesales Officer

12 Months contract

Basic $2,650 + uncapped Incentive

Working Location: Newton

Working Hours: 09:00 hrs – 18:00 hrs (inclusive of 1-hour lunch break)

Key Accountabilities

• To meet all set productivity targets required by the business including call productivity targets

• To meet all set sales targets of required accounts / volume by the Distribution channel

• To maintain a good understanding of both customers and business needs by following up on customer request, feedback and establishing good working relationship with team members

• To ensure prompt follow up with customers when required by call of duty

Responsibilities

1.   Customer Service Management

• Ensure standard of service delivery is met, ensure all information provided to customer are clear and concise.

• Ensure customer knows exact product features / benefits before he applies for the product.

2.   Control and Compliance Management

• Ensure adherence of all established rules of engagement before, during and after sales duties.

• Achieve all internal and external regulatory requirements necessary to obtain an acceptable rating as defined by the Bank.

• No customer information is allowed to be shared / revealed to any third party at all times.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)