Banksman / Security Officer

About Us At Anchor Group Services, our people are the foundation of our success. That's why we're committed to creating a supportive environment where you can develop your skills, progress your career and make a real impact.

As a leading provider of security, cleaning and facilities management services across the UK, we recognise that our success depends on the talent and dedication of our teams. That's why we invest in our people through a range of employee benefits, dedicated management support and wellbeing resources, including our Employee Assistance Programme.

Through our own Anchor Academy, you'll have access to hundreds of accredited training courses to help you develop your skills, thrive in your role and achieve your career goals.

Apply now to join Team Anchor and take the next step in your career.

Job Description Job Role: Banksman/Security Officer

Working Hours: 4 on 4 off shift pattern (2 days, 2 nights, 4 off) - Average 42 hours per week

Pay: £14.80 per hour

Location: The Elephant, Elephant & Castle, London

Overview Join the team helping to keep one of London's newest and most exciting destinations moving safely and efficiently.

Anchor Group Services is recruiting Banksman / Security Officers for The Elephant, a landmark mixed-use development at the heart of Elephant & Castle. Bringing together retail, residential and public spaces, The Elephant is set to become a vibrant destination where residents, visitors, retailers and communities come together.

This is a unique opportunity to join a flagship London mobilisation from day one, helping to establish standards, culture and service excellence across a brand-new development. As a Banksman / Security Officer, you will play a key role in supporting the safe movement of vehicles, deliveries and contractors throughout the development, helping to maintain a safe and well-organised operational environment.

Due to the operational requirements of the site, the successful candidate will also be required to provide occasional cover within the Control Room. As such, applicants must hold a valid SIA Door Supervisor Licence and SIA CCTV (Public Space Surveillance) Licence. This is a dual-role position combining Banksman duties with security responsibilities when required.

If you're reliable, safety-conscious and take pride in maintaining high standards, we'd love to hear from you.

About The Role As a Banksman / Security Officer, you will support the safe and efficient movement of vehicles throughout the development, working closely with drivers, contractors, retailers and site teams. You will help manage access to loading bays and service areas, promote safe working practices, and ensure operational areas remain safe and well organised at all times.

You will also provide relief cover within the site's Control Room as required, monitoring CCTV systems and supporting the wider security operation.

You will be a visible ambassador for both Anchor Group Services and The Elephant, demonstrating professionalism, vigilance and excellent customer service in a busy operational environment.

Duties Include

• Direct and marshal vehicle movements safely on site
• Ensure vehicles enter, manoeuvre and exit site safely and in accordance with site procedures
• Monitor pedestrian and vehicle activity to reduce risk and prevent unsafe practices
• Maintain a visible presence across the site and respond promptly to any issues or concerns
• Liaise with drivers, contractors, visitors and the wider site team in a professional and courteous manner
• Carry out site checks and report any hazards, incidents or breaches of procedure
• Support the wider security and operational team as required.
• Provide relief cover within the Control Room, including monitoring CCTV systems and responding appropriately to incidents and alarms.
• Complete any relevant records, logs or incident reports accurately and in a timely manner.
• Ensure all duties are carried out in line with health and safety requirements, assignment instructions and company standards.

Requirements

• Previous Banksman, Traffic Marshal, Logistics or operational site experience.
• Valid SIA Door Supervisor Licence (Essential).
• Valid SIA CCTV (Public Space Surveillance) Licence (Essential).
• Full 5-year checkable employment history.
• Excellent understanding of health and safety principles.
• Confident directing vehicle movements and communicating clear instructions.
• Ability to challenge unsafe behaviour professionally and appropriately.
• Excellent communication skills, both written and verbal.
• Customer service experience and confidence handling conflict professionally.
• Ability to remain calm and professional under pressure.
• Strong observational and problem-solving skills.
• Flexible approach to shift work including weekends and bank holidays.
• Professional appearance and high personal standards.

Benefits

• Access to a range of nationally recognised courses to help further your career via the Anchor Academy.
• Access to SIA and First Aid training at discounted rates, with financial support available.
• Auto Enrolment Pension (if earnings reach the minimum requirement for auto enrolment).
• Stream – access to pay as you earn it.
• Cycle to Work Scheme Available.
• Full uniform provided.
• Free Employee Assistance Programme 24/7 including access to counselling.
• Hospital Saturday Fund.
• Reward and Recognition Awards.
• Opportunity to join a flagship London mobilisation project from day one.

What’s Next? If you are passionate about safety, enjoy working within operational environments and want to help support one of London’s most exciting new developments, APPLY NOW and a member of our team will be in touch.

Other companies may call this role: Banksman, Traffic Marshal, Vehicle Marshal, Logistics Operative, Yard Marshal, Traffic Management Operative, Service Yard Operative, Loading Bay Operative, Logistics Coordinator, Security Officer, CCTV Operator, Control Room Officer.

Within commuting distance of: Elephant & Castle, Southwark, Borough, London Bridge, Waterloo, Bermondsey, Kennington, Lambeth, Peckham, Camberwell, Brixton, Deptford, New Cross, Greenwich, Lewisham, Croydon and Central London.

Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.

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