Banquet Captain

The Viscount Gort Hotel is looking for Banquets Captain to oversee events (including weekend events), handle and delegate set-up and breakdown of function rooms and take care of the customer in a timely, courteous, efficient and customized manner. All functions are carried out to maintain an environment of teamwork.

• Previous Banquet Serving Experience 1-3+ years
• Oversee events.
• Set-up and breakdown all function rooms.
• Act as the contact person for the customer.
• Act in a timely manner through whatever systems are currently used.
• Communicate with support crew and management.
• Supervise banquet functions to ensure they run smoothly and efficiently.
• Establishes professional and courteous rapport with guest to maximize satisfaction and repeat business
• Attention to detail and organization
• Coordinates servicing of special guest requirements through other departments and outside sources as required
• Provides food and beverage service to guests in the banquet rooms and/or restaurant
• Set tables
• Serves food, coffee, water and other beverages; refills beverages as needed
• Clears tables throughout the dining experience using proper methods for removing dishes, glassware and silverware
• Cooperates closely with other servers to meet and exceed guests’ expectations
• Communicate additions or changes to the assignments as they arise throughout the shift
• Instruct designated employees to rectify any cleanliness/organization deficiencies
• Perform other duties as assigned.

Work Location: In person