Banquet Captain

Job Location: Avani+ Hua Hin Resort & Villas

At Avani, we’re all about finding that perfect balance — between cool and kind, design and function, service and privacy. We’ve built our hotels and resorts around this philosophy: vibrant social spaces that vibe with the day, stylish rooms that simply work, and honest, locally inspired food. We embrace an upbeat service culture that genuinely respects the art of hospitality.

With a growing portfolio across Europe, the Middle East, Asia, Africa, and Australia, Avani is a brand on the move. If you take real pride in the little things — and believe that a warm welcome and a genuine smile make all the difference — you’ll fit right in here.

Key Responsibilities

• Supervise and coordinate daily banquet functions and assigned events.
• Review event requirements and ensure function rooms are set up correctly before guest arrival.
• Assign duties and work areas to Banquet Attendants according to operational requirements.
• Conduct pre-function briefings to ensure the team understands event details, service standards, timing, and special guest requirements.
• Inspect function rooms, tables, chairs, linens, tableware, glassware, equipment, and service areas before events.
• Supervise food and beverage service during meetings, conferences, weddings, banquets, and other functions.
• Ensure coffee breaks, buffets, beverage stations, and meal services are prepared and replenished appropriately.
• Welcome guests and respond professionally to requests or concerns during events.
• Coordinate closely with Kitchen, Stewarding, Engineering, Housekeeping, Front Office, and other relevant departments.
• Monitor service quality and ensure Banquet colleagues follow hotel standards and procedures.
• Assist and coach Banquet Attendants during operations to maintain efficient and professional service.
• Ensure function rooms are cleared, cleaned, and reset appropriately after events.
• Monitor the proper use and handling of banquet furniture, equipment, operating supplies, glassware, and tableware.
• Report equipment damage, maintenance issues, guest feedback, and operational concerns to the supervisor or manager.
• Ensure compliance with food hygiene, sanitation, health, and safety requirements.
• Assist with inventory control and the preparation of banquet equipment and supplies.
• Support the training and development of Banquet colleagues.
• Maintain professional grooming, appearance, and conduct at all times.
• Assist other Food & Beverage outlets when required according to operational needs.
• Perform other reasonable duties assigned by the Banquet Manager or Food & Beverage management.

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