Banquet Captain - Full Time

This position pays Hourly wage plus applicable gratuities and/or service charge distribution in accordance with company policy.

Flying Horse Resort and Club, located in the heart of Colorado Springs, is a premier destination for luxury, comfort, and world-class hospitality. Our resort offers an exceptional experience with top-notch amenities including two championship golf courses, luxury hotel, state-of-the-art fitness club, rejuvenating spa, fine dining options, and more.

Our Flying Horse team is composed of dedicated professionals who strive to deliver unparalleled service to our guests. We value diverse skill sets and experiences, as they contribute to our dynamic and vibrant work environment. We're continually seeking to expand our team with individuals who have a passion for hospitality and a commitment to creating memorable experiences for our guests.

Join us at Flying Horse Resort and Club, your success starts now.

ROLE AND RESPONSIBILITIES:

The Banquet Captain is responsible for supervising banquet events, ensuring smooth service, and maintaining high guest satisfaction. They work closely with the Banquet Operations Manager and Banquet Leads to execute events efficiently. This role involves coordinating with multiple departments, managing banquet staff, and ensuring compliance with all state and federal labor laws, including Colorado wage and hour regulations.

• Supervise banquet servers during events
• Ensure all event details are executed per client requests
• Supervise, train, and monitor banquet staff performance and provide guidance to ensure efficient and professional service.
• Work in cooperation with Sr. F&B Manager and Banquet Operations Manager to ensure compliance with Colorado labor laws, including proper rest and meal breaks, overtime regulations, and wage transparency requirements.
• Collaborate with the culinary team to ensure food presentation and timing meet established standards.
• Monitor banquet setup and breakdown, ensuring accuracy in table settings, décor, and AV equipment.
• Ensure all safety, sanitation, and alcohol service regulations are adhered to in compliance with Colorado state laws.

QUALIFICATIONS & EDUCATIONAL REQUIREMENTS:

• Minimum of 3 years of banquet or hospitality with leadership experience.

• Strong leadership and team-building skills.

• Excellent problem-solving abilities and attention to detail.

• Ability to work flexible hours, including nights, weekends, and holidays.

• Knowledge of Colorado wage laws, liquor service regulations, and health department standards.

  Physical Requirements:

• Ability to stand and walk for extended periods.

• Ability to lift up to 50 lbs.

• Ability to work in a fast-paced environment and handle multiple tasks.

ADDITIONAL NOTES:

This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the position.

BENEFITS FOR FULL TIME JOBS:

Flying Horse Resort & Club offers a comprehensive benefits package, including medical, dental, and vision insurance; company-paid life insurance; and short-term and long-term disability coverage and paid time off. Additionally, we provide a 401(k) retirement plan with an employer match. All benefits are subject to the terms of the applicable plan documents, including eligibility requirements and waiting periods, as required by law.