Banquet Manager

Banquet Manager

Location: Varanasi

Job Objective

• Responsible for coordination of the entire Banquet, Conference & Catering functions.
• Oversee all financial performance, cost management (casuals & equipment hiring), forecasting (P&L), and budgeting.
• Ensure all final prices are discussed with the banquet manager.
• Coordinate with the hotel sales team, banquet sales coordinator & operations team.
• Manage HR-related factors such as hiring senior managers, mandatory DiLog and training, and yearly vacation planning.
• Handle customer relations and meetings for future banquets, conferences, weddings & catering events.
• Responsible for implementing all corporate Innergise Green Meetings concepts or any other applicable initiatives.

Essential Job Tasks

• Be present on the floor to make sure what is agreed is running.

Areas of Responsibility

• Sign off on all necessary matters, including equipment, casuals, and forecasting.
• Ensure adherence to IHCL HACCP safety standards in all banquet areas.
• Conduct daily functional meetings.
• Organize a weekly function meeting for operations to exchange information, target dates, and related matters with all stakeholders (suggested Thursday 3 PM, max 1 - 1:30 hrs).
• Read and communicate actions from the daily logbook.
• Perform daily walkthroughs of all banquet departments, including venues and stores, to ensure standards are met.
• Immediately rectify any deviations and be hands-on if needed.
• Coordinate with Procurement to arrange sponsorship money.
• Conduct vendor meetings.
• Maintain awareness of all discounting policies (if any).
• Oversee entertainment selection as per guest demand or occasion, ensuring proper licenses are in place.
• Handle guest complaints and feedback related matters for the department (TrustYou).

Required Qualifications

• 10+2 or Apprenticeship Certification
• Diploma/Graduation certification

Work Experience

• 6 - 7 experience years.
• Different establishments from 4 stars to 5 stars or free standing catering establishments

Languages

• Fluent in spoken and written English.
• If applicable local language appreciated

Key Interfaces - External

• Guests
• Vendors

Key Interfaces - Internal

• All banquet and catering staff
• Kitchen
• Sales
• Finance
• Stewarding
• Procurement
• Front office
• Security
• Engg

Behavioural Competencies

• Process Excellence
• Result Orientation
• Collaborative Engagement
• Change Championship
• Growth Mindset
• Talent Enrichment
• Guest Centricity
• Personal Effectiveness

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.