Banquet Server

Banquet Server

At Dolphin Hotels, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Dolphin, together we can rise.

Job Summary

banquet server to be responsible for greeting, assisting, and serving guests at special functions and events. The banquet server will help assist with event planning, preparation, and clean up, serve guests, and respond to questions, complaints, and requests.

Key Responsibilities:

• Prepare coffee breaks, carts and stations with appropriate supplies
• Organize tables, action stations, buffets, and carts for service
• Communicate any additional meal requirements or special requests to the kitchen
• Ensure courses are properly cleared and crumbed in a timely fashion
• Manage the presentation of tableware so that it is accessible for the guests
• Monitor cleanliness and proper sanitization of tables, stations and service areas
• Greeting guests as they enter a venue and helping them to find their seats.
• Seeing to the comfort of guests through answering questions, taking orders, conveying special instructions to the kitchen and bar, and serving food and beverages.
• Circulating the room with trays of appetizers and beverages.
• Directing guests to necessary services and features, and leading guests on tours of the location.
• Assisting with event preparation, set up, and closing, including setting up and packing away tables, table cloths and place settings, and buffets.
• Supporting other staff to ensure guest satisfaction.
• Adhering to safety and quality regulations.

Qualifications and Physical Requirements:

• Great conversational skills and teamwork-oriented
• Positive outlook and outgoing personality
• Previous banquet serving experience is a big plus

This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required. Prior to employment, we’ll ask you to complete safety training and certification.

• A high school diploma or equivalent.
• Experience as a server is preferred.
• May need to meet age limits for serving alcoholic beverages.
• Courteous and attentive to guests.
• Ability to meet the physical demands of the job, staying on your feet, climbing stairs, carrying heavyweights.
• Excellent interpersonal, communication, and customer service skills.
• Ability to work as part of a team and follow instructions.
• Flexibility to work shifts, including early mornings, late nights, weekends, and holidays.