Banquet Server - On Call

The Hilton Garden Inn Mystic/Groton is looking to add a service driven candidate to the food & beverage team as an On Call Banquet Server.

Requirements:

Smile and always provide friendly and professional service, with genuine care and attention to detail.

Exercise a sense of urgency for guest inquiries, requests and/or concerns.

Be knowledgeable in menu offerings and preparations.

Submit and deliver food orders, acting as a liaison between the guest and kitchen team.

Understand Banquet Event Orders to execute set ups and breakdowns safely and efficiently.

Complete all assigned prep and side work with attention to detail.

Maintain a clean and organized work environment.

Handle cash and utilize a POS (Point of Sale) System as applicable.

Help team members as needed to encourage a team atmosphere.

Take pride in your role in order to embody an exceptional guest service atmosphere.

Other duties as assigned by management.

To do this kind of work, you must be able to:

Be an outgoing and welcoming personality for the Hotel.

Work in a fast-paced environment and frequently adjust accordingly.

Stand and/or walk for long periods of time.

Use logical thinking and personal judgment to perform a variety of tasks.

Make decisions based on your own judgment and company policy.

Follow instructions without supervision.

Speak and write clearly and accurately.

Be available for work during days, evenings, weekends and holidays.