Banquet Server - On Call

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

• Responsibilities include serving food and beverages for various banquets.
• Fosters good working relationships with guests and employees.
• Wears and maintains all uniforms properly, including nametags. Must wear a gaming license if in possession of one.
• If needed, takes guest orders accurately and serves food and beverages in a timely manner.
• Regularly checks up on guests to ensure they are satisfied, offering refills if needed.
• Maintains a clean work environment. Performs general cleaning duties, including clearing and sanitizing tables.
• Performs sidework, including stocking condiments, rolling silverware, and folding napkins.
• Answers questions that guests may have regarding menu options or general information about the resort.

QUALIFICATION REQUIREMENTS: Demonstrated hands-on hospitality, hosting, or serving experience, preferably within a banquet or fine dining environment. Demonstrated experience performing within specific deadlines or under pressure. Demonstrated experience problem-solving, organizing, and prioritizing work.

EDUCATION AND/OR EXPERIENCE: One (1) or more years of recent and related experience in the hospitality and restaurant industries.

OTHER SKILLS/ABILITIES: Excellent customer service skills. Basic mathematical skills, including the ability to add and subtract. Ability to remain calm under pressure.

PHYSICAL DEMANDS: Essential duties involve performing physical exertion, including frequent brisk walking, climbing stairs, bending, stretching, reaching, pushing, kneeling, squatting, crouching, stooping, and standing for an entire work shift with standard breaks. Essential duties require lifting trays containing food and lifting up to 30 pounds to stack, store, or move kitchen, restaurant, or general office supplies and equipment. Essential duties involve a flexible workweek with additional hours routinely required.

COMPENSATION AND BENEFITS:

$15.16 an hour plus tips from a shared tip pool

Full House Resorts offers all full-time employees and eligible family members a comprehensive and valuable benefits program that includes medical, dental, vision, life, disability, FSA, and a 401k retirement plan, which includes a matching contribution after one (1) year of service; a generous paid time off program; paid transportation from Colorado Springs and Woodland Park; free local gym membership; tuition reimbursement; fabulous resort perks; and more.

Experience

Required

• Demonstrated hands-on hospitality, hosting, or serving experience, preferably within a banquet or fine dining environment

Behaviors

Required

• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Team Player: Works well as a member of a group
• Enthusiastic: Shows intense and eager enjoyment and interest

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.