Banquet Supervisor

Are you a hospitality professional with a passion for creating unforgettable guest experiences? The Fullerton Hotel Sydney is currently seeking a Banquet Supervisor to help lead our dynamic banquets team and join one of Sydney's largest and most sophisticated hotel banqueting departments.

Reporting to the Assistant / Banquets Manager, you will be responsible for leading a large professional team in all operational aspects of the Banquet Department with events ranging from 1 to 1400 guests.

About Us:

The Fullerton Hotel Sydney is an award-winning deluxe hotel set in the heart of Sydney's fashion and finance district. Part of the redevelopment of Sydney's historic General Post Office on Martin Place, this luxurious hotel is surrounded by Sydney's most exclusive designer shopping, best restaurants, theatres and nightlife.

Key Responsibilities:

• Report to the Banquet Manager.
• Be actively involved in the day-to-day operations of our Banquets department.
• Build a rapport with regular clients and guests.
• Co-ordinate the service of all events and services.
• Liaise with other departments within the hotel and communicate relevant information to our F&B outlets to ensure they are aware of all hotel activities.
• Co-ordinate food and beverage stock requisitions.
• Carry out administrative duties responding to client and guest enquiries.
• Be involved in assisting the manager with rostering and daily online shift approvals.
• Oversee the supervision of the team and ensure consistency in service and product delivery.
• Help train new starters, following LQA standards and procedures.
• Coordinate Banquets teams’ roles and responsibilities during shifts.

Job Requirements:

• Outstanding communication, leadership and people management skills.
• Strong product knowledge.
• Excellent personal presentation.
• A genuine passion for customer service.
• Solid previous experience as an F&B supervisor in a large hotel is preferred.
• The availability to work a variety of shifts over a seven-day rotating roster.
• A current NSW RSA card.

Benefits: you'll enjoy working at The Fullerton Hotel Sydney

• Opportunity to work in a fast-paced and dynamic environment.
• Free lunches and dinners served fresh daily from our chefs.
• Enjoy discounts at our F&B outlets in the hotel.
• Employee discounts at our sister hotels and across our partner hotels to enjoy all over the world.
• Paid birthdays leave with gift vouchers.
• Uniform provided and laundered

Note: Reference checks is a mandatory requirement if you were selected to interview stage.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.