Banquets Supervisor

Main Duties and Responsibilities

1. Supervise and coordinate service staff to ensure high-quality guest service.

2. Assist with staff training, performance management, and development.

3. Monitor guest satisfaction and resolve complaints promptly.

4. Ensure compliance with hygiene, safety, and operational standards.

5. Support inventory management, ordering, and cost control.

6. Collaborate with outlet management for events, promotions, and service improvements.

7. Perform other tasks or projects as assigned by the, Banquet Manager, Director of Banquets or Assistant Director of F&B.

Desired Candidate Profile

What you bring

A minimum of at least 2 to 3 years of experience in the similar role in a luxury brand

An outgoing personality and a can-do approach to an assigned task

High level of understanding and knowledge of F&B operations

Knowledge of restaurant service standards, hygiene, and safety procedures.

Strong leadership, organizational, and communication skills.

Ability to work in a fast-paced environment and as part of a team.

Proficient in English (speaking, reading, writing)

Excellent interpersonal, verbal, and written communication skills