Bar Manager

Company Description

Mercure Resort is located between the lush Hinterland and beautiful beaches of the Gold Coast. Featuring 292 rooms across 9 separate blocks, tropical gardens, two beautiful pools, and a philosophy to slow down, feel well and discover local.

Discover more about Mercure Gold Coast at: www.mercuregoldcoastresort.com.au

Where you’ll be working

Overlooking the Resort’s sparkling pool and the Palm Meadows Golf Course, you’ll be serving guests and leading the F&B team in our locally inspired restaurant and bar. As Bar Manager you will have a central role in beverage menu design, crafting cocktails, mocktails, and a bar experience that keeps guests coming back.

What you'll be doing:

• Oversee the successful operations of the Bar
• Lead & Inspire the team to deliver excellent hospitality
• Drive sales and a positive guest experience
• Work closely and collaboratively with the other F&B Outlet leaders & Kitchen team
• Support with operations of the restaurant, conferences, and other outlets as required
• Respond to complaints with calm, professional and guest-centered resolutions
• Support with onboarding, feedback, training & developing the F&B team
• Promote a positive & inclusive culture across the team and wider resort

What you'll bring to the role:

• Passionate about connecting with people and providing hospitality with heart

• Demonstrated experience successfully leading a team & promoting a positive culture

• Excellent bartending skills and beverage knowledge

• Excellent communication and guest service skills

• Ability to stay calm under pressure

• RSA Certificate

• Reliable transport (public transport not accessible at required shift times)

• Available to work weeknights & weekends and holiday season

Why work with us:

• Supportive Leaders invested in your development and growth

• Autonomy, freedom and flexibility to work your way

• Represent a resort centered around wellbeing, local connection and authenticity

• Complimentary meal on shift

• Free on-site car parking

• Generous Discounts on accommodation and dining across Accor Hotels globally

• Family & Friends Discounts on accommodation, dining and more

• Complimentary Resort Night Stay or dining voucher on your annual anniversary each year

• Access to hundreds of online courses to progress your career in hospitality

If you are ready to take the next step in your career, apply today.

Our commitment to Diversity & Inclusion:

We are an inclusive company and believe all candidates and employees should feel welcome being their authentic self at work, and we’re proud to foster a culture of belonging. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, please feel welcome to let us know.