Bar Supervisor

About the role

As Bar Supervisor, you'll play a key role in the day-to-day operations of the rooftop bar and restaurant, ensuring exceptional service standards and a welcoming atmosphere for guests and associates alike. Located high above the Melbourne Marriott Hotel Docklands, The Sunset House offers a unique rooftop experience where stunning views, seasonal dining and expertly crafted cocktails meet warm, authentic hospitality.

Key responsibilities

• Leading and motivating the bar team during service
• Delivering memorable and personalised guest experiences
• Acting as a visible and approachable leader on the floor
• Supporting the management team in achieving service, quality and financial goals
• Supervising opening and closing procedures
• Managing stock control, ordering, and beverage presentation standards
• Training, coaching, and developing associates
• Handling guest feedback and resolving issues professionally and proactively
• Ensuring compliance with liquor licensing, food safety and Marriott brand standards
• Maintaining a positive, energetic and high-performing team culture

About you

• Passionate about creating memorable experiences
• Builds genuine relationships with regular and returning guests
• Anticipates guest needs and exceeds expectations
• Proactive, accountable and solutions-focused
• Leads by example and is never afraid to roll up their sleeves
• Confident coaching and developing team members
• Strong knowledge of cocktails, wine, spirits and premium beverage service
• Understanding of stock control and operational procedures
• Current Responsible Service of Alcohol (RSA) certification

Benefits

• Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
• Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
• Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
• Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program
• Opportunity to receive Employee Referral Incentives and get paid for working with your friend
• Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness

About us

Marriott Hotel is part of Marriott International's Premium portfolio, which has committed to putting people first for 90+ years. As Marriott International's flagship brand, Marriott Hotels drives innovation in the industry.