Bar Supervisor

Come and join the team at Brew York as a Bar Supervisor at the Horse & Farrier!

Part-Time (10-20 hour) or Full-Time (25-35 hour) opportunities available.

Key duties of the role are:

Open And Close – When key holding, taking overall responsibility of cleanliness and all actions completed on checklists

Inn rooms - checking guests in and out of the property and assisting with any queries

Complaints – dealing with customer complaints and/or challenging customers and highlight any issues with the General Manager (GM).

Legislation - Keeping up to date with licensing legislation, liaising with the authorities and taking overall legal responsibility for the premises (including Challenge 25 policy)

Service - Oversee the service of beverages and have overall responsibility for the service standards of the venue when scheduled for covering for the GM

Staff Breaks – ensure staff breaks are given in accordance with current employment law and in consideration of the demands of the business

Stock Control – Support with Conducting weekly/monthly stock takes, ensure stock rotation and replenish stock as efficiently as possible.

Cellar Management – Adhere to industry standard Cellar Management Practice, including line cleaning, movement of beer, preparation for dispense and ensuring good condition of all beers.

Hygiene – Support the GM in ensuring hygiene of the bar and associated facilities (toilet checks/maintenance etc) is of a high standard and any issues with facilities reported

Staff – Supporting the GM to ensure adherence to policies, helping with training and motivation of all staff. Highlight any gaps in resource with GM and support where needed

Support on Staff Scheduling – assess the needs of the business to meet customer demand and staff the venue accordingly by producing rotas on rolling monthly basis when required

Health & Safety – Ensure all working within the venue does so in compliance with Health & Safety standards. Ensure incident log is maintained and any maintenance issues are reported immediately

Events – Work with the events coordinator to fulfill all event requirements in line with set process.

Required Qualifications/Experience

Essential:

• A good standard of GCSE education
• Good knowledge of the Craft Beer sector and the on and off trade
• A good understanding of Cellar Management and Beer Dispense
• Customer service experience
• Leadership and organisational abilities
• Good interpersonal skills
• Problem-solving attitude
• Flexibility to work in shifts

Desired:

• Personal Alcohol License
• 2 years+ experience working in a bars of the on trade

Compensation & Benefits

• Uniform
• Company Pension (3% of eligible salary) Contributions (from 1st Jan 2018)
• Employee discount on Brew York Drinks and food in Brew York venues

Pay: £13.21 per hour

Benefits:

• Company pension
• Employee discount

Ability to commute/relocate:

• Otley LS21 1BQ: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Are you interested in part time (10-20) or full time (25-35) hours?

Experience:

• Bar: 1 year (required)
• Supervising: 1 year (required)

Work Location: In person