Barback - Lobby Lounge

Company Description

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

Hotel Overview:

Located in the heart of downtown Fairmont New Orleans will be an impressive new addition to Fairmont’s luxury portfolio, offering 250 luxury guest rooms, four food & drink venues, a rooftop pool with expansive views of the city, more than 19,000 square feet of function space, and a 10,000 square-foot spa.

This property is destined to become an illustrious destination in the Central Business District, nearby the city’s renowned and historic French Quarter.

The Lobby Lounge Barback is responsible for supporting the efficient operation of the bar by maintaining cleanliness, organization, inventory, stocking, preparation, and service readiness. The ideal candidate is energetic, dependable, detail-oriented, and proactive, with a genuine passion for hospitality and beverage service.

Responsibilities:

• Support Bartenders in delivering professional, warm, and efficient beverage service

• Maintain fully stocked, clean, organized, and presentation-ready bar areas throughout service

• Restock liquor, beer, wine, mixers, juices, syrups, garnishes, glassware, ice, napkins, and other bar supplies

• Prepare garnishes, juices, syrups, mixers, and other beverage components according to established recipes and standards

• Assist with opening and closing the Lobby Lounge bar and beverage service areas

• Ensure adequate ice, glassware, bar tools, and beverage supplies are available throughout service

• Assist with setup and breakdown for regular lounge service, VIP experiences, special events, and hotel functions

• Remove used glassware, dishes, trash, and recycling promptly from bar and lounge areas

• Maintain cleanliness and sanitation of bar tops, counters, coolers, sinks, storage areas, service stations, and equipment

• Assist with cleaning and maintaining bar equipment and tools

• Assist with receiving, organizing, rotating, and storing beverage products

• Maintain proper product rotation and storage according to hotel standards

• Assist with inventory counts, requisitions, waste tracking, and product accountability

• Monitor stock levels and communicate shortages or equipment concerns to leadership

• Safely transport beverage products, equipment, ice, and supplies throughout the hotel

• Assist Servers and other Front of House colleagues as needed during high-volume periods

• Maintain knowledge of beverage offerings, food menus, hotel amenities, and services

• Interact with guests warmly and professionally when appropriate

• Follow all applicable Louisiana alcohol regulations and responsible beverage service procedures

• Follow all food safety, sanitation, health, and workplace safety procedures

• Maintain a polished and professional appearance consistent with Fairmont New Orleans standards

• Perform additional duties as assigned

• Previous barback, restaurant, hospitality, or Food & Beverage experience preferred

• Luxury hotel, upscale restaurant, cocktail bar, or lounge experience is an asset

• Basic knowledge of spirits, cocktails, wine, beer, and beverage service preferred

• Strong communication, organizational, and multitasking abilities

• Highly dependable and capable of working with minimal supervision

• Ability to work efficiently in a fast-paced environment

• Strong attention to cleanliness, organization, and detail

• Ability to remain professional and composed during high-volume service

• Positive attitude and willingness to learn

• Ability to work cohesively as part of a team

• Ability to work flexible schedules including evenings, weekends, holidays, and extended shifts

• Must be legally authorized to work in the United States

• Must meet applicable Louisiana requirements related to alcohol service support operations

Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. In addition to being part of a world-class luxury hospitality brand, team members enjoy a comprehensive benefits package designed to support their health, well-being, and financial future, including:

• Medical, Dental, and Vision Insurance
• Paid Time Off and Holiday Pay
• 401(k) Retirement Savings Plan
• Employee Assistance Program (EAP)
• Colleague Dining Program
• Career Growth and Development Opportunities
• Recognition and Rewards Programs

Our Values

Respect:
We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.

Excellence:
We make genuine connections, and we cherish every opportunity to make the people around us feel special.​

Belonging:
We celebrate our differences. We support each other and we always stand together.​

Empowerment:
We have authority to take initiative and anticipate moments that create unforgettable experiences. ​

Integrity:
We build trust through mutual respect and being authentic.​

Diversity & Inclusion

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.