Barista

We are Imbono. A leading operator and provider of infrastructure and essential goods and services across emerging markets. There is no other emerging markets player like us. We combine global capital and operational expertise in a single, integrated model. We are the architects of possibility – sharp thinkers, problem solvers, and resourceful innovators who make things happen when no one else can. And every project is built to last. Our ambition is to transform the lives of more than 100 million people by 2040 by expanding access to essential services such as water, energy, food, healthcare, education, and infrastructure. Our Mission is delivering integrated, high-impact solutions that expand access to essential services combining operational execution, local presence, strategic partnerships, and sustainable capital.

About the Department

The Corporate Services & Facilities management department is responsible for delivering a seamless, efficient, and professional workplace experience across Imbono. The function oversees the day-to-day management of office operations, including workplace logistics, front-of-house services, travel and transportation coordination, meeting and event support, procurement, vendor management, and workplace hospitality. Working closely with internal stakeholders and external service providers, the department ensures office environments are well-maintained, operationally effective, and aligned with the organization's standards, culture, and business needs.

Role Summary

We are seeking a professional and service-oriented Barista to support the day-to-day hospitality requirements of our corporate office. The successful candidate will be responsible for preparing and serving high-quality beverages to employees, executives, clients, and visitors while ensuring office pantry and refreshment areas are maintained to exceptional standards. This role plays an important part in enhancing the workplace experience by delivering a welcoming, efficient, and professional hospitality service, supporting meetings and events, and contributing to a positive office environment.

Employment Type : Permanent, Full-Time

Location: DIFC, Dubai

Responsibilities

Beverage & Hospitality Services

• Prepare and serve high-quality coffee, tea, and other beverages for employees, visitors, and senior executives.
• Provide refreshments for meetings, client visits, board meetings, and corporate events as required.
• Ensure beverages are prepared consistently and presented to a high standard.
• Anticipate hospitality needs and provide a professional, welcoming service experience.

Pantry & Refreshment Area Management

• Maintain the cleanliness, organization, and presentation of office pantries, coffee stations, and refreshment areas.
• Monitor stock levels of coffee, tea, milk, beverages, snacks, and hospitality supplies, ensuring timely replenishment.
• Coordinate with vendors and suppliers to maintain adequate inventory levels.
• Ensure all equipment is clean, operational, and maintained according to manufacturer guidelines.

Office Support & Administration

• Assist in setting up meeting rooms with refreshments and hospitality requirements.
• Support internal events, training sessions, town halls, and executive meetings with beverage and catering arrangements.
• Maintain records of pantry supply and submit replenishment requests as necessary.
• Report equipment maintenance issues and coordinate repairs when required.

Health, Safety & Compliance

• Adhere to food hygiene, health and safety, and workplace cleanliness standards at all times.
• Ensure proper storage and handling of food and beverage items.
• Follow company policies regarding health, safety, and workplace conduct.
• Maintain a clean, safe, and welcoming environment for employees and visitors.

Customer Service & Professionalism

• Deliver a high level of service while maintaining professionalism, discretion, and confidentiality.
• Build positive working relationships with employees, visitors, clients, and service providers.
• Respond promptly to hospitality requests and support a positive workplace experience.
• Represent the organization professionally when interacting with guests and external visitors.

Experience

• 3 – 5 years of experience as a Barista, Hospitality Assistant, Pantry Attendant, or in a similar customer-facing hospitality role.
• Experience preparing and serving high-quality coffee, tea, and other beverages using commercial coffee equipment.
• Previous experience supporting corporate offices, executive lounges, private offices, hotels, or other premium hospitality environments.
• Demonstrated ability to provide professional service, manage pantry supplies, and maintain hospitality areas to high standards.
• Ability to work independently while supporting meetings, executive hospitality requirements, and day-to-day office operations.

Qualification

• High school diploma or equivalent.
• Barista certification or coffee training is advantageous

Skills

• Coffee and beverage preparation
• Customer service and hospitality
• Pantry and inventory management
• Health, safety, and hygiene awareness
• Strong communication and interpersonal skills

Competencies

• Service Excellence
• Customer Focus
• Attention to Detail
• Professionalism & Discretion
• Ownership & Accountability

Our Values

• Client Oriented
• Excellence
• Innovation
• Integrity
• Perseverance

We believe that diversity strengthens our organisation and we welcome applications from individuals of all backgrounds and experiences. We want every candidate to perform at their best. If you need any reasonable adjustments during the application or interview process, please contact us at [email protected] and we will work with you to meet your needs.