Barista

The Chattanooga Marriott Downtown is currently looking to add a barista to our Peet's Coffee Marketplace!

This is a tipped position.

Job Summary:

The Barista is responsible for preparing and serving high-quality coffee, espresso beverages, and light food items in accordance with Peet’s Coffee standards while delivering exceptional guest service consistent with the hotel’s service culture. This role creates a welcoming and efficient café experience for hotel guests and visitors.

Duties/Responsibilities:

· Prepare and serve coffee, espresso, and specialty beverages following Peet’s recipes and presentation standards

· Provide prompt, friendly, and personalized service to all guests

· Accurately take orders and process transactions using the POS system

· Maintain cleanliness and organization of the café, including counters, equipment, and seating areas

· Restock products, supplies, and merchandise as needed

· Ensure proper handling, storage, and rotation of food and beverage items (FIFO)

· Follow all food safety, sanitation, and health guidelines

· Maintain knowledge of menu offerings and make recommendations to guests

· Assist with opening and closing duties, including cash handling and reporting

· Support hotel operations by assisting other departments when needed (especially during peak periods)

· Uphold brand standards for both Peet’s Coffee and the hotel

· Adhere to all Health Department rules and regulations and brand standards

· Must be responsible for security of guests, fellow employees and hotel assets

· Must have completed required brand training program

· Must perform any other required duties as requested by the General Manager to aid in better operation of the hotel, restaurant, lounge, and service to the guests.

· Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.

· Act with the highest level of integrity in every decision

Required Skills/Abilities:

· Strong customer service and communication skills

· Ability to work in a fast-paced environment and multitask effectively

· Basic math skills and cash handling experience

· Ability to meet the physical demands of the job, staying on your feet, climbing stairs, carrying heavyweights.

· Must be able to communicate effectively by writing, telephone and personal meeting situations.

· Must be neat in appearance at all times.

· Must be able to work a flexible schedule including weekends and Holidays.

· Must be honest and work well with others.

Education and Experience:

· Previous barista or food & beverage experience preferred

Supervisory Responsibilities:

· None.

Physical Requirements:

· Stand/walk on feet for 8 hours and work in a restrictive space/environment.

· Finger dexterity to type, to write, and work on a computer or micros machine.

· Must speak in a clear, understandable voice and hear at a basic level, and understand English.

· Must be able to bend, stretch arms overhead and lift and/or carry up to 30 pounds.

Note:

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

The company is an Equal Opportunity Employer and complies with ADA regulations as applicable. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

Job Type: Full-time

Pay: From $12.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Work Location: In person