Barista

Come Join the Burnt Ends Hospitality Group!
Founded by Chef-Owner Dave Pynt, Burnt Ends is a modern barbecue restaurant in Singapore’s Dempsey Hill serving modern Australian barbecue and boutique wines and spirits in a fun, relaxed atmosphere. At the heart of this modern barbecue restaurant is an open kitchen concept with a custom four-tonne, dual cavity oven, and four elevation grills. Burnt Ends writes new menus daily and believes that there is magic that comes from cooking with wood.

Job Responsibilities:

• Prepare a variety of coffee-based beverages and teas
• Maintain drinkware and beverage equipment needed for beverage preparation
• Operate Point of Sales (POS) Systems when managing order
• Address customers' queries on different types of beverages
• Recommend coffee-based beverages and teas to customers
• Build good rapport with customers to improve customers' experience
• Follow customer service standards
• Address customers' feedback
• Execute initiatives under customer loyalty strategies
• Follow the organisation's personal, food and beverage hygiene standards
• Execute daily operational tasks according to staff roster
• Execute opening, operating and closing of shifts
• Stock inventory management
• Carry out crisis response and recovery activities in accordance with business continuity policies
• Identify areas for personal development to improve work performance
• Share current work processes and procedures with supervisors during process improvement review
• Any ad hoc duties as assigned by manager

Job Requirements:

• At least 1 years of experience in specialty coffee and the coffee industry
• Be a model barista, with excellent communication skills and customer service
• Excellent knowledge of FOH systems, ordering and inventory
• Understand health and safety, and basic food hygiene practices
• Focused perspective on what a high-functioning coffee bar looks like and how to execute
• Detail oriented, punctual and well disciplined
• 5 day work week, 44hrs/week

Benefits:

• Medical insurance
• Dental coverage
• Annual performance bonus
• Strong growth and development opportunities
• 12 days Annual leave + 1 day Birthday leave
• 1.5x OT pay for hours worked beyond 44 hours per week

If you’re passionate about food, love working with a great team, and want to be part of something new and exciting, we’d love to meet you! Apply now and be part of our dynamic team!