Barista

Job Summary

Join our vibrant team as a Barista, where your passion for coffee and customer service will create memorable experiences for every guest. In this energetic role, you will craft high-quality beverages, provide exceptional service, and maintain a welcoming café environment. Your enthusiasm and attention to detail will help foster a lively atmosphere that keeps customers coming back. Whether you’re preparing non-alcoholic drinks, handling retail transactions, or ensuring food safety standards, your contribution will be vital to our success.

Duties

• Engage with customers to provide friendly service, answer questions, and recommend menu items
• Maintain cleanliness of the café area, including food handling stations, seating areas, and equipment
• Manage time effectively during busy periods to serve customers promptly while maintaining high service standards
• Pull and serve illy espresso to standard — lattes, cappuccinos, macchiatos, Americanos, cortados — with consistent dose, yield, and texture
• Steam milk to proper temperature and microfoam; latte art is trained, not required to start
• Execute our signature builds: Salted Caramel Latte, Lavender Mint Latte, Matcha Latte, Chai Latte, Coconut and Caramel Cream Cold Brew
• Run the register and handle cash and card; apply comps and refunds only with shift-lead approval and a POS reason code
• Greet every guest within 30 seconds; know the menu cold, including allergens and dairy alternatives
• Clean and sanitize steam wands after every use; sanitize all food-contact surfaces at least every four hours
• Open or close the café to checklist: equipment, temperature logs, pastry case, drawer count, deposit, alarm

What we are looking for

• Previous barista experience or food service background preferred; familiarity with café operations is a plus
• Strong customer service skills with the ability to connect positively with diverse guests
• Knowledge of beverage preparation techniques including coffee brewing and drink service
• Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail
• Food safety certification or willingness to obtain certification upon hire is preferred
• Six or more months of espresso experience preferred — we will train the right personality from zero
• Genuine hospitality. This is illy's first café in the DMV; every guest is forming their impression of the brand
• Calm under a 40-person morning line, and accurate under pressure
• Availability that includes at least one opening shift and one weekend day
• Food Handler card within 30 days

Join us in creating a lively atmosphere where every cup served fuels positive connections! Your energy and dedication will help us deliver outstanding service that keeps our guests coming back for more.

Pay: From $17.00 per hour

Expected hours: No more than 40.0 per week

Benefits:

• Employee discount

Work Location: In person