Khách Sạn Fairmont Hanoi
Barista
Skills
1 month ago
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Important information
Location:
Hanoi, Vietnam
Work mode:
Onsite
Published on:
29 September 2026
What they need
Barista
- Hạn nộp: 29/10/2026
- Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển
Thông tin cơ bản
Số lượng
2
Nơi làm việc
Quận Hoàn Kiếm - Hà Nội
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch
Ngành nghề
Ẩm thực
Vị trí
Nhân viên
Cập nhật
29/09/2026 22:45
Mô tả công việc
The Barista creates engaging and memorable bar experiences through confident beverage preparation, genuine interaction, and attentive service. This role balances craft with presence, ensuring guests feel welcomed, understood, and cared for throughout their visit.
Responsibilities
Guest Experience and Service
Welcome and acknowledge every guest warmly upon arrival at the bar
Engage guests naturally and confidently to create a relaxed and inviting atmosphere
Offer thoughtful beverage recommendations based on guest preferences and occasion
Remember guest names and preferences whenever possible to support personalization
Thank guests sincerely upon departure
Operational Readiness and Service Standards
Prepare and serve beverages with consistency, accuracy, and pride in presentation
Ensure the bar is set up and maintained according to established standards prior to service
Prepare garnishes and maintain cleanliness and organization of the bar throughout service
Serve beverages promptly once ready, ensuring correct temperature and presentation
Apply food safety and hygiene standards at all times in accordance with HACCP requirements
Use of Systems and Tools
- Use approved hotel systems, including the Oracle Simphony Point-of-Sale system, SevenRooms Table Management System, and Oracle OPERA Cloud Property Management System, to support accurate orders, clear communication, and personalized guest experiences
Working Together
- Work closely with colleagues across Food and Beverage, Culinary, Front Office, Housekeeping, and other hotel teams to anticipate needs and deliver a seamless guest experience
Professional Standards
Arrive punctually for every shift, prepared and ready to deliver exceptional guest experiences
Maintain a polished appearance, confident posture, and professional demeanor throughout service
Participate actively in daily briefings and training sessions to strengthen consistency, confidence, and guest engagement
Actively participate in fire and life safety training and drills to ensure the safety and wellbeing of guests and colleagues
Other Responsibilities
Attend all briefings, meetings, and trainings as assigned
Report for duty on time, wearing clean and complete uniform at all times
Maintain a high standard of personal appearance and hygiene at all times
Perform other reasonable duties assigned by the Management of the Hotel
Quyền lợi được hưởng
- Competitive salary package with service charge/ Mức thu nhập cạnh tranh cùng phí phục vụ hấp dẫn
- Full salary and service charge during probation/ Hưởng 100% lương và phí phục vụ trong thời gian thử việc
- Thoughtfully designed benefits supporting your wellbeing and growth/ Chính sách phúc lợi toàn diện, quan tâm đến sức khỏe và sự phát triển của nhân viên
- 2 days off per week/ 02 ngày nghỉ mỗi tuần
- Social insurance in accordance with the law/ Tham gia đầy đủ các chế độ bảo hiểm theo quy định
- Attractive gifts for public holidays and special occasions/ Quà tặng hấp dẫn vào các dịp lễ, Tết và sự kiện đặc biệt
- Annual Summer Outing/ Chương trình nghỉ mát hè thường niên
- Daily meals provided at the Staff Cafeteria/ Bữa ăn hằng ngày tại căng tin nhân viên
- A chance to grow your career in a luxury, world-class environment/ Cơ hội phát triển sự nghiệp trong môi trường khách sạn hạng sang đẳng cấp quốc tế
- Learning & Development opportunities within Accor Group/ Cơ hội học tập và phát triển nghề nghiệp trong hệ thống Accor
- Global career mobility opportunities/ Cơ hội phát triển và luân chuyển nghề nghiệp trên toàn cầu
- Professional and inspiring working environment/ Môi trường làm việc chuyên nghiệp và truyền cảm hứng
- Recognition culture & employee engagement activities/ Văn hóa ghi nhận thành tích và các hoạt động gắn kết nhân viên
Yêu cầu công việc
Knowledge and Experience
University, college, or vocational education preferred
Previous Food and Beverage or guest-facing experience is an advantage
English is used daily in the workplace to support communication with an international and diverse five-star hotel clientele; proficiency is considered an asset
Familiarity with hospitality systems such as the Oracle Simphony Point-of-Sale system, SevenRooms Table Management System, and Oracle OPERA Cloud Property Management System is an advantage; training will be provided
Competencies
Warm, confident, and professional communication style
Strong guest focus with attention to detail
Ability to remain calm and present during service
Collaborative mindset and shared ownership of the guest experience
Professional appearance and pride in service execution
Yêu cầu hồ sơ
Gửi CV qua Hoteljob
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