Barista

Join The Murmur

The Murmur is a brand new specialty coffee and tea house launching across two locations a relaunch in Cardiff and a second site in the Vale of Glamorgan.

We’re looking for experienced, confident and friendly Front-of-House team member with strong barista skills to join our growing team.

This is a hands-on hospitality role for someone who enjoys working directly with customers while also being confident behind the coffee machine.

THE ROLE

As a Front-of-House & Barista Team Member, you’ll be an important part of the customer experience at The Murmur.

You’ll be responsible for creating a warm, welcoming atmosphere while delivering excellent service and consistently high quality coffee and drinks.

Your role will include:

• Welcoming customers and providing friendly, professional service
• Taking orders and operating the till/EPOS system
• Preparing and serving specialty coffee to a high standard
• Confidently using a commercial espresso machine
• Preparing espresso based drinks and steaming/texturing milk
• Maintaining consistency, speed and quality during busy periods
• Serving teas, cold drinks and other menu items
• Serving food and supporting the wider front of house operation
• Maintaining a clean, organised and presentable service area
• Following food hygiene, health and safety procedures
• Supporting the team during busy services and events
• Helping create a positive and welcoming atmosphere for customers

EXPERIENCE IS ESSENTIAL

We are looking for someone with previous front-of-house hospitality experience and genuine barista expertise.

You should have experience working in a café, coffee shop, restaurant, hotel or similar hospitality environment and be comfortable working in a busy customer-facing setting.

You should be confident with:

• Commercial espresso machines
• Coffee preparation and presentation
• Milk steaming and texturing
• Customer service and hospitality
• Taking orders and handling payments
• Working efficiently under pressure
• Maintaining high standards of cleanliness and hygiene

A passion for specialty coffee is highly desirable.

WHAT WE'RE LOOKING FOR

• Previous front-of-house hospitality experience — essential
• Previous barista experience — essential
• Strong coffee knowledge and practical barista skills
• Excellent customer service skills
• A warm, friendly and confident personality
• Reliable, punctual and professional
• Able to work calmly and efficiently during busy periods
• Excellent communication skills
• Strong attention to detail
• High standards of cleanliness and presentation
• A genuine interest in coffee, tea, food and hospitality
• Weekend and some evening availability

WHAT WE OFFER

• Flexible zero-hour / minimum-hours contract
• Competitive National Living Wage / National Minimum Wage, age-appropriate rate
• Opportunities to develop your coffee and hospitality skills
• Food Hygiene Level 2 certification
• A creative, art-inspired working environment
• Experience within a growing independent business
• Opportunities for progression as The Murmur expands
• A friendly, creative and ambitious team

ABOUT THE MURMUR

The Murmur is more than a coffee shop we’re creating a community space where specialty coffee meets creativity.

We’ll serve premium loose-leaf teas, own-brand roasted coffee, breakfast and lunch, smoothies, milkshakes, hot chocolates and a curated grab-and-go range.

Our spaces will also feature rotating exhibitions, live creative sessions and events, creating a unique environment where coffee, food, art and community come together.

We’re committed to locally sourced ingredients and fully compostable and recyclable packaging wherever possible.

IMPORTANT INFORMATION

• Applicants must be 16+
• Previous front-of-house and barista experience is essential
• Applicants must be comfortable working weekends and some evenings
• All applicants are subject to a right to work check
• This is a customer-facing, hands on hospitality position

READY TO JOIN THE MURMUR?

If you’re an experienced hospitality professional who can deliver exceptional front-of-house service and great coffee, we’d love to hear from you.

Pay: £12.71 per hour

Expected hours: 1.0 – 30.0 per week

Benefits:

• Employee discount
• Free parking
• Store discount

Experience:

• Barista: 1 year (preferred)

Work Location: In person