Barista (Kuta)

RESPONSIBILITIES

• Welcome and greet customers.
• Informs new or seasonal products to customers.
• Educate customers of coffee and brewing methods.
• Receive customers' orders and payment.
• Prepare ordered beverages and foods.
• Serve ordered items to customers.
• Offer retail products and on going promotions.
• Prepare, calibrate, maintain, and control the coffee machines and grinders, and POS machine.
• Provide daily sales report.
• Upsells and cross-sells various menu items.
• Display retail products according to FIFO order.
• Receive delivered supplies and verify that the correct items and quantities have been delivered.
• Clean all cafe area (i.e. bar, seating area, restroom, parking, etc.).
• Adhere to all food safety regulations and quality controls.

PERFORMANCE STANDARDS

• Must be present at work on time every working day.
• Must be polite, honest, obey the rules and regulations that apply.
• Must be warm, customer oriented, and set a high standard of hospitality services.
• Must be curious, willing to learn, and explore new techniques or recipes.
• Must will work under direct supervision with a positive attitude, full of enthusiasm, creative, integrity, and reliable.

QUALIFICATIONS

• Minimum High School or equivalent.
• Experience in food and beverage preparation or customer service preferred.
• Training and willingness to continue learning about food and beverage preparation.
• Exceptional listening and communication skills.
• Excellent leadership and decision making skills.
• Ability to walk, bend, and stand for extended periods.
• Availability to work around peak hours, including nights, early mornings, weekends, and holidays.
• A polite, engaging personality.
• Commitment to customer satisfaction and service excellence.
• Willingness to work as part of a high-energy, efficient team in a fast-paced environment.