Barista Shift Lead

Overview
We are seeking a dedicated and motivated Shift Leader to join our dynamic team. In this role, you will be responsible for overseeing daily operations, ensuring exceptional customer service, and leading a team of staff members in a fast-paced café environment. The ideal candidate will possess strong leadership skills, a passion for coffee and food service, and the ability to manage time effectively to ensure smooth operations.

Duties

• Supervise and coordinate daily activities of the café staff to maintain high standards of service and efficiency.
• Train new employees on café procedures, customer service techniques, and food safety protocols.
• Manage inventory levels and assist with ordering supplies as needed.
• Ensure compliance with food safety regulations and maintain cleanliness in food preparation areas.
• Handle customer inquiries and resolve any issues that may arise during shifts.
• Assist in food preparation and serving to ensure timely delivery of products to customers.
• Monitor staff performance and provide feedback to enhance team productivity.

Skills

• Strong time management skills to prioritize tasks effectively during busy shifts.
• Excellent customer service skills with a focus on creating positive experiences for patrons.
• Experience as a barista or in the coffee industry is highly desirable.
• Knowledge of food safety standards and food handling practices.
• Basic math skills for cash handling and retail math calculations.
• Previous experience in food service or related fields is preferred.
• Ability to work collaboratively in a team-oriented environment while also demonstrating leadership capabilities. Join us as we strive to provide an exceptional café experience while fostering a supportive workplace culture!

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Work Location: In person