Barista Waitstaff

FERG'S BAR - BARISTA

About: Nestled on Shotover Street in the heart of Queenstown, and right next door to the iconic Fergburger, Ferg's Bar has become a beloved destination for both locals and visitors. Known for our inviting atmosphere, diverse menu and vibrant energy, the bar captures the essence of Queenstown's bustling hospitality scene.

Open from 7 am, we serve everything from exceptional coffee and elevated breakfasts to bold Bloody Mary's, lively Tapas and top-tier cocktails. We're fast-paced, guest focused, and proud of the high standards we uphold day and night.

At Ferg's Bar, we're not just another bar - we're an experience. Every detail, from our expertly crafted bartenders' dream setup, to our thoughtfully curated menu, to our sophisticated bathrooms! Whether dining, drinking or working here; Ferg's Bar is the most fun place to be. This role requires multitasking as you listen, entertain, serve and surprise your guests.

About Role:

Your primary role will be delivering outstanding coffee and guest experiences, ensuring every guest starts their day the best way possible. You'll be a confident, engaging host - both sides of the machine. Multitasking, chatting, serving and surprising guests while maintaining speed, consistency, and quality.

This is a full-time role (40+ hours per week) with early starts from 6.30 am.

Responsibilities:

• Prepare and serve high-quality coffee consistently and efficiently
• Deliver friendly, engaging and memorable service with every interaction
• Greet guests warmly and create a welcoming atmosphere
• Provide an exceptional level of service in every guest interaction, anticipating needs and going above & beyond
• Ensure high standards of cleanliness and ambience
• Knowledge of the menu and drinks list to assist with inquiries

Requirements:

• 3+ years proven experience in a similar role
• Strong coffee knowledge, including latte art and machine troubleshooting
• Friendly, confident, bubbly personality with a genuine love for guests
• Service and sales focused
• High standard of grooming and personal presentation
• LCQ and Duty Manager Certificate highly desirable
• Flexibility to work morning shifts predominantly (6.30am starts)

Benefits:

• We pride ourselves on our diverse, positive and fun teams
• Employee Group discount
• Food provided in the staff area
• Flexible roster request system to accommodate outside of work activities
• Excellent opportunity for career growth and development
• Staff parties and welfare initiatives
• Employee Bonus referral scheme
• Work anniversary gifts
• Birthday Burger

If you are passionate about hospitality & hosting, enjoy working in a vibrant, fast-paced environment and want to be part of a brand that people come to visit from all around the world, then apply here today https://www.fergcareers.com/search