Bartender / Barista

Job Summary

The Bartender / Barista is responsible for preparing and serving beverages (coffee, non-coffee, and alcoholic drinks if applicable), ensuring consistent quality, excellent customer service, and maintaining cleanliness and efficiency in the bar area. This role plays a key part in delivering a positive guest experience and supporting daily operations.

Key Responsibilities

1. Beverage Preparation

• Prepare and serve coffee, tea, juices, mocktails, and alcoholic beverages according to recipes and standards
• Ensure consistency in taste, presentation, and portion control
• Operate coffee machines, grinders, blenders, and bar equipment properly
• Perform daily calibration (for coffee) to maintain quality

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2. Customer Service

• Greet customers and take orders in a friendly and professional manner
• Provide recommendations based on customer preferences
• Handle customer inquiries and complaints efficiently
• Maintain a welcoming and engaging atmosphere at the bar

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3. Bar Operations

• Set up and prepare bar area before opening (mise en place)
• Ensure smooth workflow during service hours
• Monitor stock levels of ingredients and supplies
• Coordinate with kitchen and service team for order accuracy

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4. Cleanliness & Hygiene

• Maintain cleanliness of bar area, equipment, and utensils at all times
• Follow hygiene and sanitation standards (including food safety regulations)
• Ensure proper handling and storage of ingredients
• Perform regular cleaning routines (daily & closing duties)

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5. Inventory & Stock Control

• Assist in stock counting and inventory checks
• Minimize wastage and control usage of ingredients
• Report low stock levels to supervisor/manager
• Follow FIFO (First In, First Out) principles

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6. Compliance & SOP

• Follow company SOPs and beverage preparation standards
• Ensure compliance with health and safety regulations
• Adhere to legal requirements for alcohol service (if applicable)
• Maintain discipline and professionalism during working hours