Bartender CBK

Job Summary/Overview

The Bartender is responsible for crafting classic and creative alcoholic and non-alcoholic beverages, engaging with customers, and ensuring that every guest has a memorable experience. Creativity, mixology knowledge, and excellent customer service help establish the operation’s reputation as a go-to destination for exceptional drinks.

Essential Duties and Responsibilities

The following statements describe the principal functions of this position and its scope of responsibility, but should not be considered an all-inclusive listing of work requirements.  Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance workload. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Create a diverse range of handcrafted cocktails, mocktails, and other specialty beverages with precision and flair, using high-quality ingredients, techniques, and garnishes. Continually innovate and introduce new and exciting drink creations.
• Provide exceptional customer service by warmly welcoming guests, engaging in friendly and professional conversation, and understanding their preferences. Offer recommendations and suggestions based on their tastes, ensuring a personalized and enjoyable experience.
• Efficiently and accurately take drink orders, prepare them promptly, and serve beverages with attention to detail and presentation. Ensure all orders are prepared in compliance with company standards and specific customer requests.
• Demonstrate an extensive understanding of classic and contemporary mixology, including various spirits, liqueurs, bitters, and other ingredients. Stay updated on emerging trends and new techniques within the industry.
• Maintain a clean and organized bar area, ensuring all glassware, utensils, and bar tools are sanitized and readily available. Adhere to safety and hygiene protocols, including proper handling and storage of ingredients.
• Certification in safe alcohol service training.
• Work closely with other team members, including servers, kitchen staff, and management, to ensure smooth operations and a seamless customer experience. Provide support during busy periods and assist in other areas of the establishment when needed.
• Process customer payments accurately, handle cash responsibly, and maintain a secure cash register. Keep records of sales, tips, and inventory to support effective management and financial transparency.
• Perform other duties as required

Qualifications (Education, Experience, Technical Skills)

Education and Experience:

• High Diploma or GED or an equivalent combination of education and experience.
• Proven experience as a Bartender in a reputable establishment, demonstrating proficiency in crafting a wide variety of cocktails and beverages.
• Extensive knowledge of mixology, including a comprehensive understanding of various spirits, ingredients, and techniques. Strong customer service skills with the ability to engage and connect with customers.

Technical Requirements:

• Effective verbal and written communication skills
• Effectively present information to management, customers, and staff.
• Ability to add, subtract, multiply, and divide.

Skills and Knowledge:

• Ability to work flexible shifts, including days, evenings, nights, weekends, and holidays, as required.
• Strong multitasking and time management abilities
• Ability to work under pressure while complying with all relevant legislation.
• Knowledge of food and beverage menus, including dietary restrictions and allergies
• Excellent customer service and communication skills
• Critical thinking skills
• Basic math skills for handling payments and calculating tips
• Physical stamina to stand, walk, and carry trays for extended periods.

Personal Attributes

• Safety-minded
• Professional and friendly (Even in challenging situations)
• Self-motivated
• Honesty and integrity
• Attention to detail
• Team-oriented/team player

Reports to: General Manager

Certifications and Licenses

• A valid Florida Driver's License with an acceptable driving history is required
• SERV-SAFE certified