Bartender

The Bartender is responsible for providing guests with a positive dining experience through excellent product knowledge, strong sales skills and a positive attitude. Responsible for all bar product, proper transacting, preparing and dispensing of beverages.

Main Responsibilities:

• Provides excellent guest service according to expectations outlined in the training portal
• Carries out all tasks necessary to prepare the restaurant for service prior to pre-shift
• Has knowledge of cocktails, follows recipes and uses standard measurements.
• Uses suggestive selling/recommendation approach on the menu, applying thorough product knowledge
• Rings orders and performs all necessary additional functions in the POS system
• Checks identification of all guests under the age of 30
• Does NOT serve intoxicated guests and communicates about any and all impaired guests to MOD
• Maintains accurate financial records of the shift, including all discounts and comps
• Maintains clean and safe work area
• Completes daily and weekly side work responsibilities on a consistent and thorough basis
• Assists other team members as necessary
• Completes additional tasks as assigned by the management team
• Keeps management informed of any problems, complaints from guests or other team members
• Follows all company policies as outlined in company handbook

Accountabilities:

• Addresses all guests in a positive and professional way, promoting company standards in providing quality product and service
• Takes all actions with the guest’s best interest in mind, so as to continue to build new business and to avoid guest complaints
• Adheres to all Bartender expectations as defined in the training manual at 100%

REQUIREMENTS

• Able to read, understand and speak English. Able to communicate clearly and concisely
• Has simple arithmetic skills
• Able to coordinate, organize and remember details
• Has hand manipulation skills, including power grasping (holding and carrying cases of beer/liquor), simple grasping (opening wine) and fine manipulation (operating computer)
• Able to stand for an eight-hour shift
• Able to climb stairs
• Able to lift 50 lbs
• Able to reach above head and bend to put items on the floor or low shelves
• Able to work as part of a team for the benefit of the guest
• Able to work at a consistently fast pace in a loud environment