Bartender

Department: Front of House / Bar

Reports To: Shift Lead / Front of House Manager / General Manager

Employment Type: Full-Time or Part-Time

Classification: Hourly, Non-Exempt

POSITION SUMMARY

The Bartender is responsible for providing professional beverage service while creating a friendly, energetic, and responsible bar environment.

Baggerstown Bartenders prepare beverages for bar guests and service staff while maintaining strict standards regarding accuracy, cleanliness, responsible alcohol service, and guest experience.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Greet and serve bar guests promptly and professionally.
• Prepare alcoholic and non-alcoholic beverages accurately and consistently.
• Prepare drink orders for Servers while managing direct bar guests.
• Maintain knowledge of available beer, liquor, cocktails, non-alcoholic beverages, food offerings, specials, and promotions.
• Verify identification and legal drinking age as required.
• Monitor alcohol consumption and follow responsible-service practices.
• Refuse or discontinue alcohol service when required by law or company policy and immediately involve management when appropriate.
• Accurately enter orders and process payments through the POS system.
• Maintain accurate cash handling and assigned cash drawers.
• Maintain appropriate inventory and restock the bar throughout the shift.
• Maintain a clean and sanitary bar, including counters, equipment, glassware, sinks, coolers, and service areas.
• Follow proper procedures for alcohol storage and inventory control.
• Report inventory discrepancies, breakage, spills, or suspected theft to management.
• Assist Servers and other team members during high-volume periods.
• Complete opening and closing duties.
• Follow all food-safety, sanitation, alcohol-service, workplace-safety, and company policies.
• Perform additional duties as assigned.

CUSTOMER SERVICE EXPECTATIONS

Bartenders are expected to be approachable, professional, efficient, and attentive while maintaining control of the bar environment.

Responsible alcohol service takes priority over sales. Bartenders must never allow pressure from a guest or coworker to override legal requirements or Baggerstown alcohol-service policies.

QUALIFICATIONS

• Previous bartending or restaurant experience is preferred.
• Knowledge of basic beer, liquor, cocktail, and beverage preparation.
• Strong communication and customer-service skills.
• Strong cash-handling and basic math skills.
• Ability to multitask under pressure.
• Must meet all legal age requirements for bartending.
• Must obtain and maintain any alcohol-server permit or certification required by applicable law.

SCHEDULING REQUIREMENTS

Availability may include nights, weekends, holidays, tournaments, entertainment events, private parties, and other high-volume periods.

PHYSICAL REQUIREMENTS

Must be able to stand for extended periods, bend, reach, twist, and frequently lift or move beverage products and supplies weighing approximately 25–50 pounds.

WHAT WE'RE LOOKING FOR

A great Baggerstown Bartender is personable, responsible, accurate, efficient, trustworthy, and calm under pressure.

ACKNOWLEDGMENT

This description outlines the general responsibilities of the position and may be modified according to business needs.

Notice to Recruiters and Agencies: Baggerstown prefers to recruit candidates directly, rather than through a third-party recruiter or agency. Do not submit or present your candidate(s) through any means (e-mail, fax, phone, mail, verbal referral) to Baggerstown or any employee of Baggerstown. In the case of candidate(s) submitted or presented to Baggerstown by a recruiter or agency without a signed agreement in place for the specific position or without a specific open requisition, Baggerstown explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.