Bartender

Division Intercontinental New Orleans

Description The Bartender will shape the guest experience through excellent service, product knowledge, and engaging hospitality. Your ability to craft beverages, manage bar operations, and create a welcoming atmosphere directly impacts guest satisfaction, food and beverage revenue, and brand reputation. Whether serving solo or supporting a team, your presence at the bar influences the energy and pace of service across the outlet.

How You’ll Shape The Experience & Future

• Prepare cocktails and mixed drinks by combining liquor, mixers, bitters, and other ingredients according to recipes and guest requests.
• Serve wine, draft and bottled beer, non-alcoholic beverages, and food in a timely and professional manner.
• Process guest payments and accurately collect and reconcile cash and other forms of payment.
• Order, requisition, stock, and replenish liquor, beverages, mixers, glassware, garnishes, and guest supplies.
• Maintain an organized and visually appealing bar by arranging bottled goods, glassware, and displays.
• Clean and sanitize glassware, bar surfaces, and equipment to maintain health and safety standards.
• Prepare garnishes and bar accompaniments, including slicing fruit and assembling items such as pickles, cheeses, and cold meats.
• Greet guests promptly with a friendly, welcoming demeanor and provide attentive service throughout their experience.
• When serving in a lead role, oversee assigned associates, delegate work, and ensure responsibilities are completed in the Supervisor's absence.
• Other duties as assigned.

KEY STRENGTHS FOR SUCCESS

• Strong mixology skills with knowledge of a wide range of beverages
• Excellent communication and interpersonal skills
• Ability to multitask and stay composed in a fast-paced, high-volume setting
• Commitment to cleanliness, safety, and responsible alcohol service
• Positive, guest-focused attitude and a proactive approach to hospitality
• Team player with the ability to lead when required
• Attention to detail in presentation and inventory management

Professional Experience

• Previous bartending experience in a hotel, bar, or restaurant environment preferred
• Experience with cash handling, POS systems, and bar setup/teardown
• Familiarity with food pairing and cross-selling techniques considered a plus
• Capable of working independently or as part of a larger service team

ACADEMIC BACKGROUND

• High school diploma or equivalent required
• TIPS certification or equivalent required
• Must meet all state and local age requirements for serving alcohol

Benefits

• Medical, dental, and vision (HSA available)
• Company-paid disability & life insurance
• Employee Assistance Program
• Supplemental benefits
• 401(k) with match
• Employee discounts
• Paid vacation & sick time

Position Requirements

Successful completion of a background check is required prior to employment.

EOE Statement HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate. HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.