Bartender

Organization- Alila Hinu Bay Summary Responsible to host and serve all guests, ensuring they have an exceptional drinking & dining experience; creating lasting memories and building relationships. You will bring our bar concepts to life by using your personal flair and style when interacting with our guests.

General Responsibility

• Communicate in a friendly, tactful and professional manner with guests, suppliers as well as colleagues.
• Provide information regarding the hotel’s facilities & services.
• Be informed and keep your supervisor informed of all matters that may affect your work, the hotel’s service or reputation.
• Always present a clean and tidy appearance in accordance with the hotel’s grooming standards.
• Be flexible and open to change in your job responsibilities, work area and /or roster to meet business needs.
• Be understanding, supportive, encouraging and helpful to guests as well as suppliers and your colleagues.
• Care about your environment and make sure it is tidy and well maintained.
• Be reliable and ensure you are at work on time.
• Know your role in case of emergency such as bomb threat, flood, fire etc.
• Understand the Employee Handbook and comply with the standards it outlines.
• Carry out all professionally reasonable instruction given by your supervisor.
• Report all incidents, accidents and guest complaints in briefings

Technical Expertise

• Handle cashiering duties in accordance with policies & procedures
• Providing service to guests in accordance with service standards
• Prepare the bar for service
• Check bar stock and prepare orders for replenishing of supplies
• Know the menu/special promotions and assist guests with recommendations
• Know all beverage recipes and prepare all drink orders accordingly
• Control cost by adhering to quantities specified in all beverage recipes
• Ensure all opening and closing duties are implemented accordance with established standards
• Assist in service in the other FB outlet when required
• Ensure the bar areas is maintained clean and tidy

Qualifications

• Minimum 2 - years of experience as a bartender
• Good knowledge of classic and modern cocktails, mocktails, and beverages
• Positive attitude, good communication, and team player
• Must be presentable and professional under pressure
• Ability to work in a fast-paced hospitality environment