Bartender - Neema Maison Santorini

Welcome to Domes! Domes Resorts is one of the most awarded and leading lifestyle hospitality brands in Greece, and one of the fastest up-and-coming in Europe.

With presence in Crete, Ionian Islands, Chalkidiki, Cyclades, Athens and Portugal, all our destinations have been handpicked with a culture to share and inspire by creating curated concepts and signature experiences through our 4 innovative brands and our affiliation with the biggest hospitality brands like Marriott & Hilton.

Our people constitute a key element of our success. We strongly support the power of our team, offering young people the chance to grow and own their career journey in a progressive & innovative working environment with passion, humbleness, and perseverance. Teamwork, integrity and career development are only some of the reasons that close to 2000 employees, each year, trust their future with us.

We are currently hiring for our new 5* resort Neema Maison Santorini, an ultimate luxury experience, located in Santorini.

The Role:

The Bartender at Domes Resorts is responsible for preparing and serving alcoholic and non-alcoholic beverages to guests in a professional and efficient manner. The role requires exceptional customer service, a passion for mixology, and the ability to work in a fast-paced, high-energy environment. The Bartender is key to creating an enjoyable and memorable guest experience through not only excellent drink preparation, but also friendly and personalized service. This position also involves maintaining bar cleanliness, managing inventory, and ensuring compliance with all safety and health regulations.

Some of the responsibilities:

Beverage Strategy & Customer Service

· Analyze sales trends and customer feedback to identify popular products and areas for improvement.

· Provide exceptional customer service, engaging with customers to enhance their Experience.

· Greet and welcome guests promptly in a warm manner and engage in a friendly conversation. Anticipate guests' needs and provide attentive service. Handle customer inquiries and comments with professionalism and courtesy.

Bar Operations & Equipment Maintenance

· Prepare and serve alcoholic and non-alcoholic beverages according to recipes and customer preferences. Uphold responsible alcohol service practices, ensuring compliance with local liquor laws and regulations.

· Handle cash and credit transactions, ensuring accuracy and integrity.

· Restock bar supplies as needed. Monitor inventory levels and report shortages to management.

· Follow proper procedures for opening and closing the bar, including cash handling and reconciliation.

Inventory Management & Stock Control

· Adhere to proper stock rotation and organization practices to prevent spoilage and ensure that ingredients and supplies are used efficiently.

· Assist with regular inventory counts to track stock levels, manage waste, and control costs.

Health & Safety Compliance

· Ensure that alcohol is served in compliance with local laws and regulations. And manage intoxicated guests.

· Follow all safety and hygiene protocols, including proper handling of food and beverages, maintaining cleanliness in the bar area, and ensuring safe use of tools and equipment.

Team Collaboration & Communication

· Collaborate with the other kitchen and F&B staff to ensure smooth service and efficient operations.

· Assist in training new staff on beverage preparation and customer service best practices.

· Maintain clear and effective communication with the bar team and other departments to address guest needs and operational requirements.

Requirements

Useful to have:

· 2 years of previous work experience in a similar position is essential.

· Customer service knowledge including resolving any problems/complaints.

· Knowledge of Health & Safety regulations.

· Very good knowledge of alcoholic and non-alcoholic beverages including classic cocktails, modern recipes and preparation techniques.

· Good knowledge of English and familiarity with computer systems is essential.

What you will bring:

· Ability to work under pressure and handle multiple tasks simultaneously.

· Ability to build relationships, internal and external, within the F&B department and between the F&B and the rest of the departments.

· Proactive way of managing and organizing with an eye to detail.

· Excellent communication and interpersonal skills to collaborate with the guests and the F&B team too.

· Strong operational knowledge with the ability to oversee service execution.

· Knowledge of food safety regulations and industry best practices.

Benefits

You will benefit from:

· Competitive Remuneration Package

· Continuous Training & Development opportunities

· Friendly Work environment

Domes Resorts is an equal opportunity Employer.

All applications will be treated in strict confidentiality.

Please note: Only short-listed candidates will be contacted.