Bartender (Per-Diem)

Department : Front of House/Events

Reports To : Event Manager

Location : Massachusetts, USA | On-Site

Salary Range : $15 per hour (plus tips)

Employment Type :

• Non-Exempt
• Part-time
• Temporary

About The Zeiterion The Zeiterion (The Z) is a nonprofit organization with a mission to steward our historic theater as a gathering place for performing arts experiences where learning, connection, and creative expression thrive. Our work is guided by five core values: Imagination, Connection, Equity, Transparency, and Discovery . These values inform how we deliver on our mission and how we work together every day.

We are committed to cultivating a workplace where all individuals feel respected, valued, and empowered to contribute. As a team member, you’ll be part of a culture that supports creativity, collaboration, continuous learning, and inclusion. Learn more here: https://www.zeiterion.org

Position Summary The Bartender Staff are on the front line of our patron experience, responsible for setting the stage for an enjoyable performance by providing friendly, expert service and ensuring swift transactions. This role directly contributes to patron satisfaction and the smooth operation of our shows. Their main duties include assisting the Event Manager in setting up and breaking down the bar and concession inventory on show days/nights, serving patrons while creating an inviting patron experience and ensuring accuracy in all cash handling procedures. They should possess basic knowledge of cocktails, beverage service practices, and familiarity with point-of-sale systems. This position may also sometimes work as a cocktail server during private or on-stage events. This role plays a key part in advancing our mission and contributes to a supportive, inclusive, and imaginative work environment. 

Key Responsibilities

• Greet patrons and deliver exceptional service that encourages repeat business and positive interactions
• Accurately take drink and food orders, quickly prepare and serve beverages according to recipe and standard
• Be fully responsible for accurate cash management, including prompt and correct till reconciliation and reporting at the close of the shift
• Collaborate with the Event Manager to streamline the logistics of setting up and breaking down the service area before and after each performance
• Maintain cleanliness and organization of the service area
• Perform regular checks to guarantee proper storage and rotation of all beverage and concession inventory
• Proactively recommend and successfully sell featured or specialty drinks throughout each performance/event
• Occasionally work as a cocktail server along with bartending
• Maintain a thorough understanding and strict adherence to all regulations governing responsible alcohol service (e.g., T.I.P.S. or local requirements)
• Handle customer complaints, concerns, and intoxicated patrons with professionalism and discretion
• A positive, energetic, and professional demeanor with a strong focus on fast, friendly customer service.

Qualifications Required:

• High school diploma or equivalent
• 1–3 years of bartending experience in a high-volume or event-based setting
• Strong knowledge of cocktails, beer, wine and spirits
• Certification: Current certification in responsible alcohol service (e.g., T.I.P.S. or equivalent) is required
• Ability to lift and move 50 or more pounds unassisted
• Demonstrated proficiency with modern POS systems and accurate cash management
• Experience in basic bar maintenance, inventory rotation, and supply management to ensure continuous service
• Open availability to work peak shifts, including nights and weekends

Preferred:

• In addition to English, multilingual Spanish, Portuguese, Kriolu (Cape Verdean Creole), Haitian Creole, or K’iche

What We’re Looking For In addition to relevant experience, we’re looking for a colleague who:

• Brings a spirit of curiosity, creativity, and openness
• Communicates with clarity, honesty, and care
• Thrives in a collaborative, relationship-centered team
• Shares our commitment to equity, inclusion, and anti-racism
• Is excited to learn, grow, and imagine new ways forward

Our Workplace Culture As part of your onboarding, you’ll be welcomed into a culture that reflects our values:

• Imagination – We encourage creative problem-solving and fresh ideas from every level of the organization
• Connection – We work with empathy and respect, building strong relationships across teams
• Equity – We actively address inequities in our systems and strive for inclusive representation in all we do
• Transparency – We communicate openly, share information proactively, and make decisions with integrity
• Discovery – We support risk-taking and learning from mistakes as essential parts of growth

We create a workplace where you can bring your full self, feel supported, and know your contributions matter.