Bartender P/T

The Bartender is responsible for providing exceptional beverage service to casino guests in a fast-paced, regulated gaming environment. This role requires strong customer service skills, knowledge of alcoholic and non-alcoholic beverages, adherence to tribal, state, and federal regulations, and the ability to create a welcoming and enjoyable guest experience while supporting the casino’s standards of excellence.

Required Qualifications

• Must be at least 21 years of age

• High school diploma or equivalent preferred

• Prior bartending experience preferred (casino or high-volume environment a plus)

• Ability to obtain and maintain required gaming license, tribal permit, and alcohol service certification (e.g., TIPS, ServSafe Alcohol)

Education and Experience

• Must be at least 21 years of age

• High school diploma or equivalent preferred

• Prior bartending experience preferred (casino or high-volume environment a plus)

• Ability to obtain and maintain required gaming license, tribal permit, and alcohol service certification (e.g., TIPS, ServSafe Alcohol)

Employment Disclaimer

Nothing in this job description alters the at-will nature of employment or creates a contract of employment. Acorn Ridge Casino reserves the right to modify, revoke, or change this job description at any time.

Must be 21-yrs or older to work at Acorn Ridge Casino.

Essential Duties and Responsibilities

• Prepare and serve alcoholic and non-alcoholic beverages according to established recipes and presentation standards

• Provide friendly, prompt, and professional service to casino guests

• Verify guest identification and ensure compliance with alcohol service laws and tribal regulations

• Maintain a clean, organized, and well-stocked bar area

• Accurately process guest transactions using the point-of-sale (POS) system

• Monitor guest consumption and responsibly handle intoxicated guests following casino policies

• Restock liquor, beer, wine, mixers, and bar supplies as needed

• Communicate effectively with supervisors and team members to ensure smooth operations

• Handle guest concerns or complaints professionally and escalate when necessary

• Follow all safety, sanitation, and health department standards

• Adhere to tribal gaming policies, internal controls, and confidentiality requirements

• Perform side work and opening, closing, and all other duties as assigned

Knowledge, Skills, and Abilities

• Knowledge of mixology, drink recipes, and bar equipment

• Strong customer service and communication skills

• Ability to work in a fast-paced, high-volume environment

• Ability to handle cash and electronic transactions accurately

• Ability to remain calm and professional under pressure

• Understanding of responsible alcohol service practices

Physical Requirements

• Ability to stand and walk for extended periods

• Ability to lift and carry up to 30–50 pounds

• Manual dexterity to operate bar tools and POS systems

• Ability to work in a loud, smoky, or crowded environment

Work Environment

• Fast-paced casino environment

• Evening, weekend, holiday, and late-night shifts required

• Exposure to secondhand smoke where applicable