Bartender PT - HGI/HCC

Must be flexible in hours and be able to work nights and weekends.

The part-time bartender at the Hilton Garden Inn / Harlingen Convention Center in Harlingen, TX, is responsible for the complete setup of the bar area and the mixing of drinks for all guests and servers. It is necessary to maintain the service and cleanliness of the bar area, ensuring quality service, guest satisfaction, and control over liquor inventory.

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential duty and/or function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Education & Experience:

• A high school diploma or equivalent is preferred, along with experience in a hotel or a related field.
• Must be of legal age to serve alcoholic beverages, according to local state laws.
• Must be TABC Certified
• Must have bartending experience.

Physical requirements:

• Flexible and long hours sometimes required.
• Medium work - Exerting up to 50 pounds of force occasionally and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand for the entire shift.

Work environment:

• Indoor and outdoor hotel buildings, rooms, facilities and structures

General Requirements:

• Must be able to effectively communicate, both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• Attend all hotel-required meetings and trainings.
• Maintain regular attendance in compliance with BC Lynd Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
• Comply with BC Lynd standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas, and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying, and solving them as necessary.
• Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to cross-train in other hotel-related areas.
• Must be able to maintain the confidentiality of information.
• Must be able to show initiative, including anticipating guest or operational needs.
• Perform other duties as requested by management.
• Maintain a friendly and warm demeanor at all times.

Fundamental Requirements

• Employees must at all times be attentive, friendly, supportive, and courteous to all guests, managers, and fellow employees.
• Process guests’ checks, collect cash, and process credit cards and room charges according to standards.
• Perform opening and closing side work according to standards so that you serve guests promptly and efficiently.
• Prepare beverages and cocktails according to the standards for mixing, portion control, and presentation.
• Serve guests with all food and beverage requirements in a warm, friendly, courteous, and professional manner.
• Ensure the lounge areas are kept clean and tidy.
• Be familiar with the computer system.
• Carry out cashiering functions by closing checks and servicing the guest.
• Follow all state liquor laws.
• Assist in maintaining beverage cost.
• Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests, and when necessary, report to management.
• Complete beverage requisitions to maintain par levels as needed. (bottle for bottle method)
• Stock and clean glassware.
• Check soda tanks to ensure that they are full and secured properly to the bar.
• Prepare all garnishes.
• Assist in cleaning tables and the entire lounge area as needed.
• Ensure overall guest satisfaction.